Senior Network Security Engineer
2 weeks ago
About the Role
The Senior Network Security Engineer will be responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. This role will maintain a high level of service to clients through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance.
Key Responsibilities
- Ensure zero missed service level agreement (SLA) conditions
- Manage tickets of high complexity, conduct advanced and complicated tasks, and provide resolution to a diverse range of complex problems
- Apply analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions
Requirements
- Primarily Firewall - Palo Alto - Panorama, NAT/PAT, Access rules, Monitoring and troubleshooting
- Preferred Palo Alto Certified, CCNA/CCNP certified (full) + 6-8 yrs. exposure in handling large enterprise network
- Routing (EIGRP, OSPF, BGP, Static, PBR)
- Advanced level understanding of Network & Security technology
- Capability to analyze logs & traffic patterns
- Capable to support Client for Network Planning, Designing & Engineering
- Experience of Change Management / Problem Management
- Experience of Capacity Management
- Good technical documentation skills
- RCA Preparation for P1 Incident
- Switching (Cisco 3850, 6500, 6800, Nexus 7K and 5K) VTP, Vlan, HSRP. Knowledge of Monitoring Tool CA, Net scout, Backbox (If any)
- Participate with Client team for Network designing activities
- Ability to lead & manage Client escalation
- Adherence to Internal policies and hardening processes to help Client in Audit's & Compliance
- Expert knowledge of NMS tool Spectrum or other
- ITIL Process Knowledge. (Incident Management, Change management etc)
- Good Communication Skills
- Should have ability to Mentor Network L2 team
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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