Biopharmaceutical Equipment Service Specialist
7 days ago
Cytiva is at the forefront of providing new solutions to transform human health. Our customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
As a Biopharmaceutical Equipment Service Specialist, you will be part of our Customer Support Organization located in Hyderabad. Your vision will be to advance future therapeutics from discovery to delivery.
Your responsibilities will include:
- Installing, troubleshooting, and performing planned maintenance on various equipment sold by Cytiva Life Science to customers in the biopharmaceutical industry
- Attending and closing service calls according to Cytiva's Service Quality standards
- Being available during off-hours and holidays to meet customer expectations
- Achieving Key Performance Indexes for Service Operations and assisting in growing the service business by selling AMC, spares, validation automation solutions to customers
- Making commercial offers for service offerings and following up, as well as collecting payments from customers for services rendered and solutions sold
The essential requirements for this role include:
- Bachelor's Degree or Diploma in Instrumentation, Electrical, Mechanical, Electronics, or Electrical Tele-Communications Engineering, with 1-5 years of experience in equipment and associated devices related to the biopharmaceutical industry
- Ability to learn and install, service, and troubleshoot equipment like Upstream Bio-reactors, PR systems, Downstream Liquid Chromatography systems
- Effective communication and collaboration with internal team members and external customers
- Knowledge about validation services as per industry norms
In this role, you can continuously improve yourself and grow your career while expanding your skills in the long term. At Danaher, we value diversity and contribute unique perspectives due to diverse attributes.
We estimate the salary for this position to be around $80,000 - $110,000 annually, depending on qualifications and experience. If you are interested in this opportunity, please visit the Lifelancer platform (https://lifelancer.com/jobs/view/91273aa3ccecc0fb2a6f22a1b4e5cb94) to learn more and apply.
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