Service Engineer
2 weeks ago
We are seeking an experienced Service Engineer to join our team in Hyderabad. As a key member of our Customer Support Organization, you will be responsible for installing, troubleshooting, and maintaining various biopharmaceutical equipment sold by CYTIVA Life Science.
Job DescriptionIn this role, you will have the opportunity to:
- Perform operational excellence by ensuring timely and efficient installation, maintenance, and repair of equipment.
- Collaborate with internal teams and external customers to resolve technical issues and provide top-notch service quality.
- Meet customer expectations by being available during off-hours and holidays when necessary.
- Contribute to growing the service business by identifying opportunities to sell AMC, spares, validation automation solutions, and other value-added services.
To be successful in this role, you will need:
- Bachelor's Degree / Diploma in Instrumentation/ Electrical/ Mechanical/ Electronics/ Electrical Tele-Communications Engineering with 1-5 years of experience in equipment and associated devices related to Biopharmaceutical Industry.
- Ability to learn and troubleshoot complex biopharmaceutical equipment, including upstream bio-reactors, PR systems, and downstream liquid chromatography systems.
- Excellent communication and interpersonal skills to interface with both internal teams and external customers.
The estimated annual salary for this position is ₹800,000 - ₹1,200,000 depending on your level of experience. Additionally, you can expect a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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