IT Service Management Specialist
2 weeks ago
At Selsoft, we're looking for a highly skilled IT Service Management Specialist to join our team. The ideal candidate will have experience in implementing and managing IT service management (ITSM) solutions, specifically ServiceNow.
We're seeking someone with a deep understanding of ITSM best practices, as well as experience in configuring and customizing ServiceNow to meet the needs of our business.
Key responsibilities will include:
• Implementing and managing ITSM processes and workflows
• Configuring and customizing ServiceNow to meet business needs
• Integrating ServiceNow with other systems and tools
• Developing and maintaining reports and dashboards to track IT service performance
• Collaborating with cross-functional teams to identify and implement process improvements
We're looking for someone who is detail-oriented, organized, and able to work effectively in a fast-paced environment. If you have a passion for ITSM and a desire to work with a leading technology company, we'd love to hear from you.
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