Senior Technical Operations Specialist

4 days ago


kanpur, India beBeeApplication Full time

The role of a Senior Application Support Engineer is to be the primary point of contact for escalated product issues and drive the pace of resolution. This involves owning and orchestrating the triage, investigation, and resolution of complex technical issues, as well as communicating reliable direction.As a key member of the team, you will have the ability to manage multiple tasks and priorities with ease in a fast-moving environment. You will work closely with engineering, QA, and customer-facing teams to build strong partnerships and deliver high-quality services.We are looking for someone with a strong technical background, excellent troubleshooting, analytical, and data skills. Familiarity with AWS services, SQL, release management tools, and service reporting tools like Datadog is highly valued.About the JobIn this role, you will be responsible for delivering projects that improve service delivery and working on a small team with hands-on service delivery. You will participate in incident response processes and contribute to change management.What We're Looking ForWe value experience in software companies with customer-facing products and those who can navigate competing priorities. Excellent communication skills and the ability to build partnerships are essential. Payments experience is a plus but not required.The Tools We UseWe utilize Hubspot for CRM, Jira for tracking support tickets, and AWS for backend systems. Our payment services integrate with third-party partners, particularly point-of-sale systems. Familiarity with POS or managing issues with third-party partners is valued.



  • kanpur, India beBeeSolution Full time

    Key Role: Senior Compensation SpecialistWe are seeking a seasoned professional to join our team as a Senior Compensation Specialist. This critical role involves leading the implementation of incentive compensation solutions for clients, collaborating closely with stakeholders, and mentoring junior colleagues.About the PositionThe ideal candidate will have...


  • kanpur, India beBeeTechnical Full time

    As a Senior Technical Support Specialist, you will provide expert technical support and product knowledge to our customers.You will work collaboratively with other team members worldwide to enhance customer experience and have a global impact on processes, products, and teams.Responsibilities include:Conducting root cause analysis, debugging, and...


  • kanpur, India beBeeData Full time

    High system stability is a top priority for our team, and we're looking for a skilled Data Operations Specialist to ensure it's achieved. The ideal candidate will serve as the escalation point for data ingestion, pipeline, and consumption issues.Provide technical support for issues related to data ingestion, consumption, and pipelines.Develop proactive...


  • Kanpur, India Whatjobs IN C2 Full time

    Job Title: Senior Operations Specialist Location : Remote (India-based role) Job Type : Full-Time About InstaService InstaService is a fast-growing on-demand home services platform, offering professional cleaning, handyman, and plumbing services across California, Texas, Florida, and 23 other states. We are on a mission to become a leading brand in home...


  • Kanpur, India beBeeTechnical Full time

    Job Title: Technical Operations SpecialistWe are seeking an expert in system automation and integration to join our team. The successful candidate will be responsible for designing, building, and maintaining tools that drive business efficiency.Key Responsibilities:Manage Zoho One applications to streamline workflowsDevelop API integrations between core...


  • kanpur, India beBeeImplementation Full time

    Job OpportunityWe are currently seeking a Technical Implementation Specialist to support our team in fulfilling our mission of digitizing operations using innovative technology.The ideal candidate will have strong technical expertise, leadership capabilities, and excellent communication skills. They will play a pivotal role in delivering customized solutions...


  • kanpur, India beBeeSpecialist Full time

    Job Role:Technical Service SpecialistWe are seeking a highly skilled and experienced professional to join our team as a Technical Service Specialist. This role involves providing technical support to customers, ensuring prompt resolution of issues, and driving product knowledge within the region.Key Responsibilities:Provide expert technical advice to...


  • kanpur, India beBeeApplication Full time

    Job Title:PDI Application Support SpecialistJob Description:We are seeking a skilled PDI Application Support Specialist to provide comprehensive support for PDI solutions. The successful candidate will be responsible for delivering end-to-end support, troubleshooting application issues, and ensuring seamless business continuity.Key Responsibilities:Provide...


  • kanpur, India beBeeSoftware Full time

    Job TitleWe're seeking a Technical Program Specialist to support internal and external stakeholders. This role is a bridge between our recruiting and training teams, assisting the Technical Program Manager in planning, implementation, and execution of training activities.The Technical Program Specialist will coach, mentor, and guide multiple multi-functional...


  • kanpur, India beBeeDataMigration Full time

    About this roleAs a senior data migration specialist, you will be responsible for providing frontline support for SAP data migration projects. This involves addressing client requirements, conducting feasibility studies, and developing data migration strategies to minimize disruptions to existing systems.Collaborating with cross-functional teams is crucial...