Software Technical Support Specialist

2 weeks ago


aligarh, India beBeeSupport Full time

Technical Support Engineer RoleAs a key member of our team, you will work closely with Client Success and provide Tier-2 client support for software technical issues. This role requires strong communication skills to coordinate feedback and inputs to the development team, while also troubleshooting technical issues independently.Provide technical support to internal and external users, including customer service teams, clients, and partners.Coordinate feedback and inputs to the development team, who are based in India.Troubleshoot technical issues with minimal support from the development team.Requirements:Bachelor's degree in Computer Science or Information Technology.3 to 5 years of experience in tech support for web-based business applications with a mobile interface.Working knowledge of Linux, Java, JavaScript (React), MySQL, and AWS.About this Opportunity:We are a fast-growing company with a unique patented Personalized Texting service. We have received awards from reputable sources.



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