Learning Manager

Function India BU Pay Band E4 to M2 Role As the Learning Manager- CE, you will report to Area Service Manager.The purpose of the role is to enhance service quality and customer's service experience from the available manpower by developing technical competencies of the by providing training. A purpose driven role for you Your key responsibilities include but not limited to:1. To enhance product knowledge, develop technical skill of channel partners & HMCL staffs2. To provide product technical support for activities conducted as a part of collaborative effort.3. To identify the learning demand through manpower RAT analysis and execute the programs4. To enhance learning experience through learning innovations, creativity & new ideas A Day in the life As the Learning Manager, you will start your day by planning, executing and at times conduct the training programs to develop the technical skill of channel partners and HMCL staffs. You will also have to enhance learning experience through learning innovations, creativity and new ideas Academic Qualification & Experience - BE / B Tech (Mech)- 4 to 5 years of experience in Service training or other Technical background Technical Skills/Knowledge -Knowledge of Product & Variants- Knowledge on two wheeler technology with fluency in practical skill- Fluency in computers with knowledge of software MS Office- Proficiency in Corel Draw- Effective Training Delivery- Project Management Behavioural Skills - Excellent communication skills- Effective Time management- People Management Skills- Drive for results- Building Relationships What will it be like to work for Hero As the world's largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India's proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best About Hero Headquartered in New Delhi (India), Hero MotoCorp is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision "Be the Future of Mobility", Hero MotoCorp plans to achieve its next 100 million sales by 2030.We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp's eight 'green' manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India's flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp's Global Corporate Partner.Read more about us.Be with the best. Be your best. Catch-up on all our latest openings.Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process