Senior Desktop Engineering Specialist

1 week ago

palakkad, India beBeeEngineering Full time

Key ResponsibilitiesAs a Desktop Engineering Support professional, your primary goal will be to investigate and resolve systemic issues affecting end-user productivity. You will work closely with business partners to identify pain points and implement solutions that drive efficiency.Troubleshooting: Develop advanced troubleshooting skills to diagnose and resolve desktop-related issues promptly.Desktop Experience Expertise: Utilize your in-depth understanding of Desktop Experience (DEX) to enhance user satisfaction and productivity.Automation: Design and implement automation scripts to streamline desktop management tasks.Collaboration: Work seamlessly with other IT teams to ensure smooth integration and support of desktop systems.User Support: Provide expert-level support to end-users, addressing their technical concerns and training them on best practices.Mandatory Skills:7-10 years of experience in Windows desktop engineering or a related fieldSubject matter expertise in Windows OS internals, including kernel, registry, services, and driversWorking knowledge of OS-level troubleshooting toolsExperience utilizing Unified Endpoint Management tools for managing domain and Entra Windows devicesStrong background in Desktop Experience (DEX) tools for measuring endpoint performance and optimizing user experienceKnowledge of operating system level loggingBenefits and OpportunitiesThe ideal candidate will have the opportunity to work on complex projects, develop new skills, and contribute to the growth of the organization.This role offers a unique chance to make a significant impact on the company's success and advance your career as a Desktop Engineering Support professional.If you are passionate about delivering exceptional support and driving business results, we encourage you to apply for this exciting opportunity.

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