Azure Infrastructure Support

2 days ago


noida, India Proso.ai Full time

Duties and Responsibilities:

  • Provide on-going infrastructure support for technical configuration of hardware, software and/or services implemented.
  • Assist with the realization and specific focus on Azure (IaaS, PaaS, SaaS, or cloud native services).
  • Assist with the implementation of security technologies (deskside, network, servers)
  • Draft, publish, and/or review various network and system documentation, including architecture, installation, operations, and user guides.
  • Participate as subject matter expert (SME) to internal and external entities on projects and provide work plan estimates.
  • Support the design and implementations of new network solutions to integrate with new and existing internal and external network environments
  • Act as an escalation and mentor point for 2nd line team for infrastructure related questions.
  • On a rotational schedule the individual would provide call support after hours and on weekends. During that time the individual would be expected to respond and react on high priority services issues.
  • The individual would also be expected to work outside regular business hours in support of implementing changes into the environment as per our change management schedules
  • Provide support for multiple sites, the individual would to attend various offices and stores as and when the requirement arises


Personal attributes:

  • Excellent communication skills
  • Passionate and driven individual with a ‘can do attitude’.
  • Excellent attention to detail.
  • Ability to work well under pressure and within tight deadlines.
  • Ability to work on your own initiative.
  • Excellent organisational and time management skills.


Skills & Experience:

  • Extensive knowledge of Microsoft Server Operating Systems from 2016 onwards.
  • Extensive knowledge of Active Directory, DNS, DHCP, Group Policy.
  • Experience of centralized management and deployment tools (Intune, SCCM, JAMF).
  • Extensive knowledge of networking topologies, routing, switching, firewalls, protocols, LAN\WAN, ExpressRoute, Direct Connect, MPLS, SD WAN.
  • Extensive knowledge of the Office 365 suite.
  • Knowledge of email security solutions (Mimecast, Exchange Online Protection)
  • Experience of Azure security technologies (Security Centre, Sentinel, Conditional Access).
  • Experience of scripting languages (PowerShell).
  • Previous experience working with a 3rd party hosting company and 3rd party management.
  • Knowledge of IS27001, PCI/GDPR considerations is an advantage.
  • Relevant Industry Qualification are desirable – CCNA\CCIE, MCSA, MCSE and Azure based certifications.
  • Experience of managing Azure/AWS cloud infrastructure (such as DevOps, Terraform, IaC) would be advantageous.
  • Willingness to study and attain professional qualifications in new and relevant technology subjects



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