L2 Desktop
22 hours ago
Role OverviewThe L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux/Windows servers, and ensuring smooth day-to-day IT operations with a strong focus on compliance (SOC 2, ISO 27001, CERT-In).Key ResponsibilitiesEnd-User & Desktop Support- Provide L2 technical support for laptops/desktops (Windows, macOS, Linux).- Troubleshoot OS, hardware, application, Outlook/Gmail, VPN, printing, and performance issues.- Manage device onboarding/offboarding including user provisioning, access control, and asset updates.- Install, configure, and patch OS & applications.- Coordinate with L1 for escalations and closure of technical tickets.Network Administration- Manage and troubleshoot LAN/WAN issues, DHCP/DNS, routing, switching & Wi-Fi.- Configure and monitor VLANs, trunk/access ports, DHCP scopes, and DNS forwarders.- Basic firewall operations (Sophos, Palo Alto) including:- Rule modification- NAT / Port forwarding- IP whitelisting- Monitoring logs & alerts- Manage enterprise Wi-Fi (Netgear/Aruba/Cisco) including SSID setup, channel optimization, and guest network isolation.Server & Linux Support- Basic administration of Linux systems (Rocky/Ubuntu/CentOS).- Manage user accounts, permissions, SSH keys, sudoers, and systemd services.- Troubleshoot server boot issues, LVM/partition management, disk alerts, and system performance.- Support for hypervisors – VMware/Hyper-V/Harvester (basic operations).Security & Compliance Support- Support SOC 2, ISO 27001, CERT-In compliance activities.- Maintain logs, monthly reports, patch status, antivirus compliance & asset inventory.- Assist in vulnerability management, patch cycles & hardening checks.- Ensure clear desk/clear screen, USB control, and access policies are followed.- Assist in preparing audit evidence and documentation.IT Infrastructure Operations- Monitor servers, network devices, APs, printers, UPS & storage health (Nagios/Zabbix/PRTG).- Manage IT assets, license tracking, vendor coordination, and procurement follow-up.- Support meeting rooms (Wi-Fi, projectors, BenQ boards, VC setup).- Provide support for office relocations, cabling, and hardware setups.Required Skills- Strong knowledge of Windows, macOS & Linux troubleshooting.- Hands-on experience with VLANs, DHCP, DNS, switching (D-Link/Netgear/Aruba/Cisco).- Familiar with firewalls: Sophos, Palo Alto, Fortinet (basic rule/NAT changes).- Understanding of TCP/IP, routing, SSH, RDP, VPN, MTU, packet flow.- Experience with ITSM tools, ticket handling, and incident/change management.- Ability to generate and maintain compliance reports.Good to Have- RHCSA/RHCE, CCNA, Security+, or similar certifications.- Experience with cloud platforms (AWS/Azure) – basic connectivity troubleshooting.- Knowledge of hypervisors (VMware/Hyper-V/Harvester).- Understanding of SOC 2, ISO 27001, CERT-In requirements.Soft Skills- Strong communication and documentation skills.- Ability to work independently and handle high-priority incidents.- Customer-centric mindset with ownership & accountability.- Problem-solving and analytical thinking.Education- Bachelor's degree in Computer Science, IT, Electronics, or related field.- Relevant certifications preferred (RHCSA, CCNA, ITIL).
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L2 Desktop Support Specialist
24 hours ago
bangalore, India beBeedesktop Full timeJob Title:L2 Desktop Support SpecialistWe are seeking a highly skilled L2 Desktop Support Specialist to join our team. The successful candidate will provide advanced technical support for end-user systems, network operations, IT infrastructure, and security controls.
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Desktop Engineering
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bangalore, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by...
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L2 Desktop
5 days ago
bangalore, India QpiAI Full timeRole OverviewThe L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux/Windows servers, and ensuring smooth day-to-day IT operations with a...
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Desktop Engineering
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bangalore, India Tata Consultancy Services Full timeGreetings From TCS !!! TCS presents an Excellent opportunity for Desktop Support Engineer Location: Bangalore Experience: 8-10 Yr Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated...
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L2 Desktop
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bangalore, India QpiAI Full timeRole Overview The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux/Windows servers, and ensuring smooth day-to-day IT operations with...
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L2 Desktop
1 day ago
Bangalore, India QpiAI Full timeRole Overview The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux/Windows servers, and ensuring smooth day-to-day IT operations with...
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L2 Desktop
22 hours ago
Bangalore Division, India QpiAI Full timeRole Overview The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux/Windows servers, and ensuring smooth day-to-day IT operations with...
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L2 Desktop
19 hours ago
bangalore district, India QpiAI Full timeRole Overview The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux/Windows servers, and ensuring smooth day-to-day IT operations with...
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External: Desktop Engineer
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bangalore, India HP Full timeExternal: Desktop Engineer - L2, Internal: Field Technical Support Associate 2Description -This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and...
