Desktop Engineering Support

1 day ago

bangalore, India Luxoft Full time

Project Description:Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activityResponsibilities:• Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.• DEX Expertise: Utilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction.• Automation: Develop and implement automation scripts to streamline desktop management tasks.• Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems.• User Support: Provide expert-level support to end-users, addressing their technical concerns and training them on best practices• Shift: 2:30pm (IST) - 11:30 PM ISTMandatory Skills Description:• Experience: 7-10 years of experience in Windows desktop engineering or a related field• Technical Skills: Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc). Working knowledge of OS-level troubleshooting tools. Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.• DEX Knowledge: Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization. Knowledge of operating system level logging• Analytical Skills: Excellent problem-solving skills with a focus on root cause analysis and resolution.• Automation: Experience with scripting languages such as PowerShell for automation.• Communication: Strong verbal and written communication skills.The candidate needs to be in a L2 or L3 role currently.• DEX Knowledge: Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.The candidate ideally will have experience in a product like SysTrack or NexThink.• Analytical Skills: Excellent problem-solving skills with a focus on root cause analysis and resolution.

  • Desktop Engineering Support

    2 weeks ago

    bangalore, India Luxoft Full time

    Project Description:Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activityResponsibilities:•...

  • Desktop Support Engineer

    1 week ago

    bangalore, India Caxton Associates Full time

    About Caxton Associates:Caxton Associates, founded in 1983, is a global trading and investment firm with offices in New York, London, Singapore, Monaco and Dubai, and launching Bangalore in 2026. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies.  As part of our continued growth, we...

  • Desktop Engineering

    7 days ago

    bangalore, India Tata Consultancy Services Full time

    Greetings From TCS !!! TCS presents an Excellent opportunity for Desktop Support Engineer Location: Bangalore Experience: 8-10 Yr Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated...

  • Desktop Support Engineer

    2 weeks ago

    bangalore, India Jio Platforms Limited (JPL) Full time

    Job Accountabilities First level support to end users based on Knowledge base availableProvide desktop and Laptop support.Basic installation and uninstallation of all desktop applicationsHandling ITSM Tool and Allocating the tickets to the right resolver groupProviding Support for MAC related callsProviding Support for Mobile DeviceInstallation of...

  • Desktop Support Engineer

    3 weeks ago

    bangalore, India ThoughtSol Infotech Ltd. Full time

    Job Title: Deskstop Support Engineer Location: Delhi Job Type: Full-Time Job Summary: - We are looking for an experienced IT Support Engineer to be deployed at a client site to provide end-user IT support with a focus on VIP user assistance, proactive device readiness, and basic server knowledge. The ideal candidate should be customer-focused, technically...

  • Desktop Engineering

    1 week ago

    bangalore, India Tata Consultancy Services Full time

    Greetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by...

  • Senior Desktop Engineer

    22 hours ago

    bangalore, India Tata Consultancy Services Full time

    GreetingsTCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:- Understanding application deployment process using...

  • Desktop Support Engineer

    1 week ago

    bangalore, India INSTRUMENTATION AND CONTROL SOLUTIONS Full time

    INSTRUMENTATION AND CONTROL SOLUTIONS (ICS) is on the lookout for passionate and experienced professionals to join our team as IT Desktop Support for Bangalore locations in India Locations: Bangalore Experience: 28 Years in Manufacturing IT / Plant IT / QC-IT (Preferably in the Pharma Sector) What Were Looking For: Hands-on experience in MFG-IT, Plant-IT,...

  • Desktop Support Specialist

    1 week ago

    bangalore, India SISL Global Full time

    Shift Timings : 7:00 am TO 15:00 pm IST Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform...

  • Desktop Support Specialist

    1 week ago

    bangalore, India SISL Global Full time

    Shift Timings : 7:00 am TO 15:00 pm ISTKey Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root...