Reservations Agent

2 days ago


india beBeeCommunication Full time

Guest Experience SpecialistOur organization is seeking a highly skilled Guest Experience Specialist to provide exceptional support to our US-based clients. This remote position, based in India, requires outstanding communication skills and a commitment to delivering outstanding guest experiences.The successful candidate will be responsible for processing refund requests, handling guest inquiries, and providing recommendations for local attractions and experiences.The ideal candidate will have strong oral and written communication abilities, fluency in spoken English with clear voice and US accent familiarity, and the ability to quickly learn and adapt to new software and tools.Key Qualifications:Fluent spoken English with clear voice and US accent familiarity.Strong oral and written communication abilities.Ability to quickly learn and adapt to new software and tools.The successful candidate will have at least 1 year of experience in customer service, BPO, hotels, or vacation rentals serving US clients, with prior experience in reservations or sales being an added advantage.


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