eClerx | Vice President KYC/AML | mumbai
4 days ago
Vice President - KYC/AML
Location: eClerx, Airoli, Navi Mumbai
Role/Responsibilities- Operations Team
Internal Designation- Program Manager
About Program:
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance
Role & Requirement:
The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team.
KYC Lifecycle Support
- Working with Operational leads to understand, challenge and implement any changes to procedures.
- Deliver and support continuous improvement mindset, establishing KPI, and SLAs to deliver effective and efficient KYC process.
- Performance management and ongoing training and development of the team
- Act as a management point of contact in relation to all Client On-Boarding & Refresh Quality Control aspects.
- Build and maintain strong relationships with key stakeholders across Technology and Operations in order to champion or challenge policy and procedural changes as needed.
- Embed a strong control framework and embed a culture of proactive risk management
- Provide focused training and coaching support and inculcate best practice sharing to drive "Right First Time" performance, improve standards and increase awareness throughout the wider teams
- Ownership and management of Quality MI metrics to be assessed with the team and presented to senior management, key stakeholders.
- Inspire and drive high performance in individuals and the team, enabling each member to understand their role in team and organization success.
- Champion colleague engagement within your teams and across the wider business - ensuring the Client’s Purpose, Values and Behaviors across KYC functions
Program Manager
Responsibilities: -
• Operations Management
- The individual will be responsible for the leadership and oversight for all multiple KYC activities across new on-boarding, Periodic Reviews and Event Driven Review lifecycles - including Regulatory Classifications for the Wholesale and Investment Banking businesses.
- The Client On-Boarding & Refresh teams cover a highly varied & complex portfolio of entities - involving highly complex structures, entities, and product offerings. This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associated risks.
- Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures/process. Driving forward and influencing change is therefore essential in this role.
- Lead, manage and motivate a high performing team with a focus on high standards, quality, customer service, controls, execution and delivery.
- Management / Oversight of all Quality Control activity being conducted - ensuring the team hold appropriate knowledge/ability and work is assigned appropriately, utilizing expertise effectively.
- Ensure that thorough & effective Customer Due Diligence is completed, by conducting regular Assessments on entities/structures across all business lines (predominantly the complex structure/entities/product offerings) - including New Business & Periodic Reviews.
Qualifications
15-20 years of experience in KYC/AML, with experience in handling a team of minimum of 100 team members
- An exceptional leader with the ability to successfully build and manage teams and function.
- Demonstrates gravitas with the ability to manage and influence at a senior executive level across both internal and external stakeholders and clients.
- Extensive experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment preferably in the Corporate Banking and/or Investment Banking domain.
- Strong planning and operational management background, experience in managing large and diverse operational teams.
- Detailed understanding of Investment and Corporate Banking industry, specifically focused on AML/KYC processes.
- Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues.
- Proven ability to prioritise effectively, setting direction and targets, balancing resources and management stake and Proven Leadership experience including recruitment, structuring, leading and motivating operational teams to deliver results against stretching performance targets.
- Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Note: The role may require travel to Mumbai / Pune (10% of the time).
Who we are:
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 16,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, and Thailand.
About eClerx Financial Markets
For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience, complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
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