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Director - Public Affairs & Advocacy
1 month ago
CORE JOB RESPONSIBILITIES
Client Servicing:
- Oversee a significant portfolio of clients and demonstrate the ability to profitably grow clients and build long term relationships- Be a knowledge leader and trusted advisor for clients and their go-to source for insights critical to their business; understand the trends and issues that impact brands, including media, business, political and cultural- Provide strategic counsel to clients and resolve major concerns to achieve outstanding results with a long-term perspective- Manage and motivate account teams to deliver superior client service and creative groundbreaking plans and concepts by ensuring they are equipped with the right resources, tools and training
Business & Service Development:
- Proactively identify opportunities for organic growth with existing clients and keep up with client and market changes that could lead to new business opportunities.- Lead our new business development process by actively developing business contacts through professional activities and network with professional contacts as a means of exchanging ideas and opening new client opportunities- Introduce existing clients to Burson offices in other geographies to contribute to the regional/global growth of the company- Identify gaps to develop and introduce new services that can help solve client problems and grow overall business
Talent Management:
- Coach, mentor and delegate responsibilities to junior staff; support team members and managers who want to expand their roles and responsibilities- Foster teamwork and build morale and motivation within account teams ensuring that good performance and efforts are recognized- Create an inclusive and welcoming environment that engage all individuals without bias and demonstrate flexibility in a changing work environment- Take an active interest in the career development of team members and help them identify development needs, acquire new skills and grow within the organization- Provide continuous constructive feedback- not just during performance reviews- to develop the next generation of client leaders- Play a leading role in learning and development programs and staff retention initiatives; conduct training programs and continually look for ways to engage top performers through career and learning opportunities so they remain engaged with the company for the foreseeable future- Serve as a role model to junior staff, embodying the values of the company
Experience – 10+ years of relevant experience in public affairs, policy and advocacy with a world view on policy changes, and their impact on brands and ability to advise C suite clients on policy communications and ability to lead national teams across locations in order to deliver on the campaign.
