CTI Transformation Lead

Cloud Contact Center Transformation ConsultantWe are seeking a seasoned contact center transformation consultant to lead the setup and configuration of Amazon Connect environments.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and be confident working with both technical teams and business...

We're seeking a cloud contact center transformation specialist to join our team. This role requires hands-on experience with Amazon Connect and a strong background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be confident working with technical teams and business...

Transformational Leader - Engineering ManagementThis pivotal role will spearhead the transition to Agentic AI Solutions, driving GenpactNext's transformation by redefining how we deliver value to clients.Key ResponsibilitiesDevelop and implement the operating model, role archetypes, and governance for large-scale operations.Define and execute the roadmap to...

About Integration EngineerWe are seeking an experienced professional to assume the role of Integration Engineer. In this capacity, you will be responsible for designing and implementing scalable integration frameworks that enable seamless communication between disparate systems.The ideal candidate will have a proven track record of architecting robust...

Job Title: Procurement Transformation LeaderSourcing & Procurement Digital Transformation ExpertiseWe seek an experienced professional to spearhead digital transformation in Sourcing and Procurement. Digital Transformation Strategy DevelopmentProcurement Process Mapping, BRDs, UAT, and Stakeholder ManagementApplication of AI/GenAI in Procurement...

Technical Lead | Digital Transformation SpecialistWe are seeking a highly skilled Technical Lead to spearhead our digital transformation journey. The successful candidate will play a pivotal role in shaping our digital backbone, driving innovation, and ensuring seamless system integration.Strategy & Roadmapping: Develop and execute a comprehensive digital...

Technology StrategistWe are seeking a highly skilled Technology Strategist to lead our digital transformation efforts. As a key member of our team, you will be responsible for developing and implementing innovative technology solutions to drive business growth.

We are seeking a highly skilled Microsoft 365 Specialist to drive our organization's digital transformation.Key Responsibilities:Design and Implement Office 365 EnvironmentsDevelop Transformation DeliverablesLead Engineering or Professional Services TeamsProvide Regular Updates and Troubleshoot Deployment IssuesCoding and Executing PowerShell...

As a strategic digital adoption leader, you will spearhead our TaaS consulting team, driving the design and execution of innovative digital transformation strategies for enterprise clients. Your primary objective is to shape and implement tailored digital adoption plans that meet the evolving needs of our clients.The ideal candidate boasts 8+ years of...

Key Responsibilities:Act as a domain expert for news publishing clients, advising on data-driven strategies across editorial planning, newsroom automation, and audience analytics.• Lead delivery of AI/ML projects including Gen AI, NLP, personalization, content tagging, and recommendation systems.• Manage and mentor cross-functional teams of up to 25...