Clinical Trials Systems Administrator

7 days ago

visakhapatnam, India beBeeSystem Full time

System Support ProfessionalServe as a technical authority for diagnosing and resolving complex system issues, performance bottlenecks, and data integrity problems. Utilize exceptional analytical and diagnostic skills with a methodical approach to root cause analysis and complex problem-solving.**Required Qualifications:**8+ years of working experience with a minimum of one or more years implementing systems in the clinical research/trials domain.Knowledge of ITIL frameworks (ITIL Foundation certification is a plus)Demonstrated excellent verbal and written communication skills.Contribute to the continuous improvement of support processes, tools, and automation initiatives.System Support and Customer-facing experience**Benefits Include:**Flexibility to work in extended shift and night shifts (rotational)Opportunity to collaborate with cross-functional teams including development, infrastructure, and business analysts.**Key Skills:Strong command of SQL, Unix/Linux and Windows environments and ITIL processes.Scripting experience (any one - Python or Ruby preferred)Writing SQL queriesKnowledge of Ruby programming is desirable. Knowledge of clinical trials related standards and GxP practices is desirable.**Job Summary:** This role requires excellent communication skills and a good understanding of the clinical trials domain. The ability to troubleshoot and resolve client-specific technical cases, assist with escalation of cases from level one & two support staff, assist with client projects moving from project to production environment, and training of clients & staff. This is a fast-paced role, requiring flexibility working with several different stakeholders while being exposed to a variety of technologies and environments.

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