Advanced Technical Support Role

1 week ago


kollam, India beBeeEndUserSupport Full time

Remote IT Support SpecialistWe are seeking a highly skilled professional to provide remote support for our end users.Key Responsibilities:Remotely manage user applications across various operating systems.Deploy and troubleshoot software using tools like SCCM, Altiris, and Marimba.Assist with printer troubleshooting and management.Implement antivirus policies, remediation, and vendor management.Administer VPN services and resolve related issues.Develop and implement patch management strategies using relevant tools.Utilize logical thinking to independently resolve complex technical issues.Desired Skills:Proficiency in MAC and iPad environments.Scripting expertise: Powershell Scripts, Vbscripts, Batch Script understanding.



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