Tata Consultancy Services | NMS Circle Lead

11 hours ago


gurugram, India Tata Consultancy Services Full time

Role - NMS Circle Lead

expeience - 5-10 Years

location - Gurgaon, NCR

Jd - Desired Competencies (Technical/Behavioral Competency)

Must-Have

  • Telecom Wireless- Radio / Core technical background.
  • Hands on and technical understanding of Telecom EMS / NMS / OSS layers and functionalities
  • Customer handling and internal stakeholder management
  • Customer escalation management
  • Daily / Weekly customer reports tracking
  • Daily / weekly Management dashboard
  • SLA Management

Good-to-Have

  • Hands – on experience in NMS monitoring processes.
  • ITIL processes
  • Application roll-out and complete lifecycle till Customer acceptance.


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