BMC Helix Process
2 days ago
Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions supports organizations in achieving operational excellence and improved service delivery across various sectors.In this role, you will focus on analyzing, designing, and implementing workflows and processes within the Helix ITSM platform. Your expertise will play a crucial role in enhancing the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and best practices.Key Responsibilities:Analyze current processes and workflows within the Helix ITSM platform to identify areas for improvement and optimization. Design and implement efficient workflows to streamline IT service management processes, enhancing overall productivity. Collaborate with stakeholders to gather requirements and ensure solutions align with organizational needs. Conduct training sessions and develop documentation to support users in leveraging workflow tools effectively. Monitor and evaluate the performance of implemented workflows, making adjustments and improvements as necessary. Stay up to date with the latest industry trends, technologies, and best practices related to ITSM. RequirementsBachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus. BenefitsWhy Join Us:Opportunity to work with a talented and passionate team.Competitive salary and benefits package.Exciting projects and innovative work environment.
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BMC Helix
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeTCS Hiring !!!Role: BMC HelixExp: 4-8 YearsLocation: BangaloreJD- BMC Helix ITSM Administration & Development - BMC Helix Innovation Studio - DWPA - CMDB - Integration - Helix Dashboard[Good to have Skills]:- SQL Experience[Responsibilities and Duties]:- Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix...
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BMC Helix AI Ops
1 week ago
Delhi, India GTT Data Solutions Ltd Full timeAbout the RoleAIOps Platform ExpertiseIn-depth hands-on experience with BMC Helix AIOps – including Situation Management, Root Cause Analysis, Noise Reduction, and Impact Service Modeling.ResponsibilitiesExpertise in Service Blueprints – defining business service topology with impact weightage and dependency mapping.Ability to design and optimize AIOps...
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BMC Helix AI Ops
3 days ago
New Delhi, India GTT Data Solutions Ltd Full timeAbout the RoleAIOps Platform ExpertiseIn-depth hands-on experience with BMC Helix AIOps – including Situation Management, Root Cause Analysis, Noise Reduction, and Impact Service Modeling.Responsibilities- Expertise in Service Blueprints – defining business service topology with impact weightage and dependency mapping. - Ability to design and optimize...
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BMC ITSM – Helix/Remedy Engineer
2 weeks ago
Delhi, Delhi, India Emergys Full time ₹ 5,00,000 - ₹ 15,00,000 per yearExperience: 2-6 yearsLocation and work mode (on-site/hybrid/remote): Delhi and OnsiteRequired skillsDevelopment experience in BMC Helix ITSM Modules (IM , SRM, PM, CM, SLM)Experience in BMC Helix on-premise container-based setupDevelopment experience in DWP CatalogsHelix Dashboard experienceGood understanding of configuring the Foundation DataDevelopment...
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Helix Tool Admin
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeDear Candidates, Greeting from TCS!!!! TCS is looking for Helix Tool Admin Experience: 6-10 years Location: HyderabadMandatory Skills: BMC Helix ITSM, MYIT, BMC Helix Smart IT, DWPC, DWPA, BMC Helix Innovation Studio, CMDB Development, Integration & AutomationJob Description: The BMC Helix Technical Specialist is responsible for development, administration...
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BMC Helix_Bangalore
7 days ago
New Delhi, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for BMC HelixJob Location: BangaloreExperience Range: 4-8 YearsJob Description :BMC Helix ITSM, MYIT, BMC Helix Smart IT, DWPC, DWPA,BMC Helix Innovation Studio,CMDB Development, Integration & AutomationThe BMC Helix Technical Specialist is responsible for development, administration and also customizing and extending the...
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BMC Helix_Bangalore
1 week ago
New Delhi, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!! TCS Hiring for BMC Helix Job Location: Bangalore Experience Range: 4-8 Years Job Description : BMC Helix ITSM, MYIT, BMC Helix Smart IT, DWPC, DWPA,BMC Helix Innovation Studio,CMDB Development, Integration & Automation The BMC Helix Technical Specialist is responsible for development, administration and also customizing and...
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BMC Helix Process
2 weeks ago
Delhi, Delhi, India Müller`s Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearMüller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions supports organizations in achieving operational...
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BMC Helix Support
2 days ago
delhi, India Müller`s Solutions Full timeMüller's Solutions is seeking a dedicated Helix Support / Technical Support Analyst to join our remote team. In this role, you will provide exceptional technical support for Helix environments, assisting clients in troubleshooting and resolving issues related to version control, software deployments, and integration processes. You will collaborate with both...
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BMC Helix Support
2 weeks ago
Delhi, Delhi, India Müller`s Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per yearMüller's Solutions is seeking a dedicated Helix Support / Technical Support Analyst to join our remote team. In this role, you will provide exceptional technical support for Helix environments, assisting clients in troubleshooting and resolving issues related to version control, software deployments, and integration processes. You will collaborate with both...
