Enterprise Implementation Specialist
7 days ago
Job Description:About the CompanyWe are seeking an experienced Implementation Manager to lead our clients and partners through a seamless implementation process. This is a critical role that requires strong technical expertise, functional knowledge, and stakeholder management skills.The ideal candidate will have a mix of technical expertise, functional knowledge, and strong stakeholder management skills to ensure each implementation drives measurable value for our customers.Key ResponsibilitiesTechno-Functional Leadership: Lead and manage the end-to-end implementation of functional workstreams, serving as a product and domain expert.Solution Design Ownership: Facilitate the design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.Advanced Configuration: Translate complex business requirements into tailored configurations within our platform. Collaborate with the technical team to ensure alignment and delivery on milestones.Deployment Management: Develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.Clear Communication: Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.Project Management: Manage enterprise-level implementations involving ERP/CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.Executive Reporting: Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.Skills & Experience:Domain Knowledge: Strong functional knowledge of Contingent Staffing VMS, Supplier Relationship Management (SRM), Supply Chain, HRTech and/or Procurement processes.Technical Expertise: Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes.Educational Qualifications: Bachelor's degree (BS/BA) in Computer Science, Procurement, or a related discipline. Foreign equivalent degrees are acceptable.Program Leadership: Proven success in managing large-scale implementation programs, particularly involving ERP/CRM integrations. Strong skills in project planning, execution, timeline management, and risk handling. Experience in implementing SaaS-based products is a strong added advantage.Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism and poise.Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.Benefits:Opportunity to drive innovation in the contingent workforce industry.Chance to work with a leading provider of contingent workforce VMS solutions.Collaborative and dynamic work environment.
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