Quality Assurance Specialist
5 days ago
Job Overview:We are seeking a skilled Quality Assurance Specialist to join our team. The ideal candidate will be responsible for auditing technician calls, validating membership sales, and ensuring accuracy and compliance across all customer and technician interactions.The successful candidate will have strong analytical abilities, a command over process compliance, and the ability to prepare and share comprehensive audit dashboards with the management team.About the Role:This is an exciting opportunity for a detail-oriented professional to join our performance-driven, customer-focused team. As a Quality Assurance Specialist, you will play a critical role in maintaining high standards of quality and ensuring that our customers receive exceptional service.Key Responsibilities:Validating the accuracy of appointments booked by the back-office teamPerforming call audits of the back-office agentsConducting voice and speech training for new joiners specifically for the US Outbound Voice ProcessMaintaining and sharing audit dashboards and performance reports with the operations leadership teamRequirements:To be successful in this role, you will need:A graduate degree or aboveAt least 5 years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domainsHands-on experience using Rilla, JustCall, Dialpad, or similar call audit toolsStrong analytical skills and attention to detailWhat We Offer:We offer a competitive compensation package, including flexible working hours and opportunities for career growth and development.
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AI Quality Assurance Specialist
3 days ago
kanpur, India beBeeaiquality Full timeJob Title: AI Quality Assurance SpecialistWe are seeking a skilled AI Quality Assurance Specialist to contribute to the development and refinement of cutting-edge AI systems. This individual will play a pivotal role in evaluating AI-generated outputs, ranking, reviewing, and critiquing reasoning and problem-solving responses.Key ResponsibilitiesEvaluate...
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Business Quality Assurance Expert
5 days ago
Kanpur, India beBeeQuality Full timeJob SummaryWe are seeking a Quality Assurance Specialist to join our team. The successful candidate will be responsible for conducting quality assurance call and/or process reviews, providing training and coaching to employees, and identifying areas for improvement.
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kanpur, India beBeeAutomation Full timeJob OverviewWe are seeking a highly skilled Salesforce CPQ Quality Assurance Automation Specialist with strong experience in automation testing using Selenium and Tosca.Key Responsibilities:Design, develop, and execute automated test scripts using Selenium (Java) and Tosca to ensure seamless functionality of Salesforce CPQ.Test the software's product...
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AI Quality Assurance Engineer
3 days ago
kanpur, India beBeeQualityAssurance Full timeOur organization is seeking a highly skilled Artificial Intelligence Quality Assurance Specialist to ensure the quality, reliability and ethical integrity of our advanced inhouse developed AI solutions.Ensure the quality and reliability of AI systems, focusing on Generative AI and Agentic AI.Develop and execute comprehensive test plans to validate the...
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Quality Assurance Specialist
2 weeks ago
Kanpur, India Suraasa Full timeJOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...
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Quality Assurance Specialist
2 weeks ago
Kanpur, India Suraasa Full timeJOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...
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Pega Quality Assurance Specialist
5 days ago
kanpur, India beBeeProfessional Full timeSeeking a results-driven QA professional with extensive experience in quality control, assurance, and management.Key responsibilities include:Quality assurance and controlTesting methodologies and software development lifecycle understanding
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Lead Quality Assurance Specialist
3 days ago
kanpur, India beBeequality Full timeKey Responsibilities of a QA AnalystWe are seeking a skilled Quality Assurance Analyst to conduct technical quality assurance of recorded interviews, flag and annotate issues such as premature termination, audio/video glitches, and other anomalies.The successful candidate will also perform fraud investigations by reviewing candidate profiles flagged by our...
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Quality Assurance Specialist
5 days ago
kanpur, India beBeeSoftware Full timeOverview of a QA Engineer RoleThe company is seeking an experienced Quality Assurance (QA) Engineer to play a pivotal role in ensuring the quality and reliability of our software applications.This position requires a strong background in functional testing, with expertise in using tools like Playwright to write efficient and effective tests for frontend...
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Quality Assurance Specialist
1 week ago
Kanpur, India Risebird Full timeRole OverviewAs QA for Risebird, you will ensure that our interview processes, interviewer behaviour, scheduling workflows, and feedback loops meet the highest standards. You’ll be responsible for monitoring sessions, detecting issues (technical, behavioural, process-related), collaborating across teams (operations, product, support), and continuously...