Quality Assurance Specialist

5 days ago


kanpur, India beBeeQuality Full time

Job Overview:We are seeking a skilled Quality Assurance Specialist to join our team. The ideal candidate will be responsible for auditing technician calls, validating membership sales, and ensuring accuracy and compliance across all customer and technician interactions.The successful candidate will have strong analytical abilities, a command over process compliance, and the ability to prepare and share comprehensive audit dashboards with the management team.About the Role:This is an exciting opportunity for a detail-oriented professional to join our performance-driven, customer-focused team. As a Quality Assurance Specialist, you will play a critical role in maintaining high standards of quality and ensuring that our customers receive exceptional service.Key Responsibilities:Validating the accuracy of appointments booked by the back-office teamPerforming call audits of the back-office agentsConducting voice and speech training for new joiners specifically for the US Outbound Voice ProcessMaintaining and sharing audit dashboards and performance reports with the operations leadership teamRequirements:To be successful in this role, you will need:A graduate degree or aboveAt least 5 years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domainsHands-on experience using Rilla, JustCall, Dialpad, or similar call audit toolsStrong analytical skills and attention to detailWhat We Offer:We offer a competitive compensation package, including flexible working hours and opportunities for career growth and development.



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