Process Quality
1 day ago
About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. We are looking for a highly motivated and detail-oriented Fresher Quality Analyst to join our team. This entry-level role is perfect for a recent graduate eager to start a career in quality assurance, process improvement, and compliance within a fast-paced environment. The ideal candidate will have strong analytical skills, a passion for excellence, and the ability to quickly learn new tools and processes. Key Responsibilities: Audit and Monitoring: Perform daily audits by listening to calls, reviewing emails, or reading chat transcripts to ensure agents adhere to all defined company policies, process flows, and regulatory compliance standards. Feedback and Coaching Support: Assist senior QA members in preparing and delivering effective feedback and calibration sessions with agents and team leaders to drive performance improvement. Reporting: Accurately log all audit results, track agent performance metrics, and assist in preparing daily/weekly Quality Assurance reports for management review. Compliance: Ensure 100% adherence to all internal guidelines and external regulatory requirements (e.g., product knowledge, script adherence, professional etiquette). Root Cause Analysis (RCA): Participate in meetings to analyze recurring errors or failures identified through quality checks and assist in identifying the root causes of quality defects. Documentation: Help maintain and update quality documentation, Standard Operating Procedures (SOPs), and training material based on audit findings and process changes. Required Qualifications: Education: Bachelor's degree in any stream (e.g., B.Com, B.A., B.Tech, or equivalent). Experience: 0–1 year of professional experience. Fresh graduates are strongly encouraged to apply. Skills: Excellent written and verbal communication skills. Strong analytical and listening skills with a keen eye for detail. Basic proficiency in MS Office (especially Excel and PowerPoint) for data logging and reporting. Ability to work independently and as part of a team in a goal-oriented environment. Education: Graduation/Post Graduation Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
-
Process Quality Engineer
2 weeks ago
uttar pradesh, India PADGET ELECTRONICS Private Limited (DIXON) Full timeCompany DescriptionPADGET ELECTRONICS Private Limited (DIXON) is an electrical/electronic manufacturing company based in Noida, Uttar Pradesh, India. The company specializes in the production of high-quality electronic components and devices. As a prominent player in the industry, PADGET ELECTRONICS is committed to innovation and excellence in...
-
Process Quality Control
16 hours ago
Noida, Uttar Pradesh, India Orbitouch outsourcing pvt ltd Full timeHiring for Process Quality Control_ Noida **Position: - Process Quality Control (PQC)** **Location - Noida** **Experience Required: - 1+ year experience in Battery Manufacturing Industry** **Ctc - upto 3.6 lpa** Job Responsibilities: - Process Monitoring and Inspection: Continuously monitor and inspect various stages of the production process to...
-
In-Process Quality Control Executive
5 days ago
uttar pradesh, India NutrioBox Full timeJob Description: Selected candidate's day-to-day responsibilities include:-Make sure whether the product goes through auditing and testing-Make sure whether all the legal standards are met and review thoroughly the existing policies and standards-Review the organization’s process to ensure whether they align with the current policies-Formulate timely...
-
Quantity Surveyor
16 hours ago
Noida, Uttar Pradesh, India DESIGN PROCESS Full timeCompany: [DESIGN PROCESS] Location: Noida, India Position: Quantity Surveyor cum Site Engineer Type: Full-Time About Us: We are a boutique landscape design and architecture firm based in Noida, dedicated to creating bespoke, sustainable, and visually stunning outdoor spaces. Our projects range from residential gardens to large-scale commercial...
-
Process Quality
2 days ago
Noida, Uttar Pradesh, India Paytm Full timeAbout Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key...
-
Quality Manager
2 days ago
uttar pradesh, India HCLTech Full timeHCL is hiring for Quality Deputy Manager || Content ModerationInterested candidates, drop in your resume along with below details as mandateSubject - Quality Content ManagerEmail - Anku.jain@hcltech.comExperience in Quality Content Manager in years - Current CTCExpected CTC -Preferred location -US shifts - Yes/NoNotice period.Deputy Manager – Quality...
-
Quality Executive
1 week ago
uttar pradesh, India CAE SIMULATION TRAINING PRIVATE LIMITED Full timeTitle: Executive Department: Quality Assurance & Safety. Position Overview: The Quality Executive plays a critical role in ensuring the highest standards of quality across all stages of policy and process development, operation, and execution. This role involves overseeing quality assurance, Aviation Safety, Environment health safety processes, coordinating...
-
Quality Analyst
3 days ago
uttar pradesh, India TP Full timeKey Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...
-
Quality Engineer
2 weeks ago
uttar pradesh, India Ingsol Full timeRoleOverview:INGSOL is seeking a dedicated Quality Engineer/SeniorQuality Engineer to join our team, focusing on Manufacturing & IndustrialAutomation. The successful candidate will have a strong engineering backgroundin Electrical, Mechanical, or Instrumentation and possess experience in qualityassurance and control within an industrial setting. You will be...
-
Quality Executive
1 week ago
uttar pradesh, India CAE SIMULATION TRAINING PRIVATE LIMITED Full timeTitle: ExecutiveDepartment: Quality Assurance & Safety.Position Overview: The Quality Executive plays a critical role in ensuring the highest standards of quality across all stages of policy and process development, operation, and execution. This role involves overseeing quality assurance, Aviation Safety, Environment health safety processes, coordinating...
