Teleperformance | Voice Coach

2 days ago


mohali district, India Teleperformance Full time

Job Title: Voice Coach

Shifts/ Week offs- 5 Days working with rotational night shifts & 2 rotational week offs


Key Responsibilities:

• Conduct communication training for BPO agents.

• Evaluate and monitor trainees’ progress.

• Provide constructive feedback and coaching to enhance call quality.

• Collaborate with training teams to develop voice and accent programs.

Requirements:

• Proven experience in voice and accent training, preferably in a BPO environment.

• Strong communication and interpersonal skills.



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