Teleperformance | Voice Coach
2 days ago
Job Title: Voice Coach
Shifts/ Week offs- 5 Days working with rotational night shifts & 2 rotational week offs
Key Responsibilities:
• Conduct communication training for BPO agents.
• Evaluate and monitor trainees’ progress.
• Provide constructive feedback and coaching to enhance call quality.
• Collaborate with training teams to develop voice and accent programs.
Requirements:
• Proven experience in voice and accent training, preferably in a BPO environment.
• Strong communication and interpersonal skills.
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