Voice Chat Process

6 months ago

Mohali Punjab, India Talentport recruitment services Full time

**Job Title: Customer Service Representative**

**Company**: Teleperformance

**Location**: MOHALI, CHANDIGARH

**About Teleperformance**:
Teleperformance is a global leader in customer experience management, delivering innovative solutions to help clients enhance their customer interactions and achieve their business goals. With a presence in over 80 countries and a diverse workforce of passionate professionals, Teleperformance continues to redefine the way brands connect with their customers.

As a Customer Service Representative at Teleperformance, you will play a vital role in delivering exceptional customer experiences on behalf of our clients. You will be the frontline support for customers, addressing their inquiries, resolving issues, and ensuring their satisfaction with our services. This role requires excellent communication skills, empathy, and the ability to think quickly to provide effective solutions.

**Key Responsibilities**:

- **Issue Resolution**: Listen to customer concerns, troubleshoot problems, and provide appropriate solutions or alternatives.
- **Product Knowledge**: Develop a deep understanding of the products or services offered by our clients to effectively address customer inquiries.
- **Documentation**: Accurately record customer interactions and transactions in the designated systems.
- **Quality Assurance**: Adhere to quality standards and performance metrics to ensure high levels of customer satisfaction.
- **Team Collaboration**: Collaborate with team members and other departments to escalate complex issues and provide seamless customer support.
- **Continuous Improvement**: Actively seek feedback, participate in training sessions, and stay updated on product knowledge and customer service best practices.
- **Adaptability**: Demonstrate flexibility in handling various tasks and adapting to changes in procedures or client requirements.

**Requirements**:

- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to multitask and work in a fast-paced environment.
- Previous customer service experience is preferred but not required.
- High school diploma or equivalent; higher education is a plus.

**Join Our Team**:
**CONTACT**

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹33,000.00 per month

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Voice & Chat Process for Domestic Process

    7 months ago

    Mohali, India BSCJ Enterprises Full time

    Designation: Chat Executive/ Voice Executive Requirement. - Urgently hiring for Domestics BPO for Voice, & Chat process for Mohali location. - Sitting profile, No sales.. only customer service profile. Fresher & experience both can apply. **Salary**: Chat Executive - 14,000 in hand (Depends upon your Interview) Voice Process - 10,000 - 15,000 (Depends...

  • Freshers for Voice/chat Process

    2 months ago

    Mohali, Punjab, India ags talent expert Full time

    Hiring freshers Voice and chat process in international BPO - Cab facility - Unlimited incentives - US/UK process - Age upto 42 eligible **Job Types**: Full-time, Permanent, Fresher Pay: ₹25,318.13 - ₹31,452.79 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental Pay: - Commission...

  • Freshers for Voice/chat Process

    3 weeks ago

    Mohali, Punjab, India Advait Consulting Full time

    Hiring Freshers for Voice/Chat process - Cab facility - US/UK shift - freshers/Experienced both eligible - Age upto 36 eligible **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,318.15 - ₹31,403.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift - US...

  • Freshers for Voice/chat Process

    3 months ago

    Mohali district, Punjab, India ags talent expert Full time

    Hiring for International process - US/UK process - Voice/Chat process - Age upto 35 eligible - No Fees - Unlimited incentives - Cab facility **Job Types**: Full-time, Fresher Pay: ₹26,357.09 - ₹37,901.80 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental Pay: - Performance bonus -...

  • Chat Process/voice Process Executive

    6 months ago

    Mohali, Punjab, India Maa Ganga Travels Full time

    Full job description **Call--9646969705 for more information & interview appointment...** urgently hiring for international BPO for both voice & Chat process for Mohali location. sitting profile, No sales.. only customer service profile. Fresher experniced both required **Free Placement, No Fee to be paid..** **Job Types**: Full-time, Permanent,...

  • Graduate Fresher for Voice/chat Process

    4 months ago

    Mohali, Punjab, India ags talent expert Full time

    Hiring freshers for Voice/Chat process - International BPO - Next day joining - cab facility - age upto 35 eligible - Rotational shifts **Job Types**: Full-time, Permanent, Fresher **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental Pay: - Quarterly bonus - Yearly bonus **Language**: -...

  • Voice/chat Process Ctc 33k

    6 months ago

    Mohali, Punjab, India ags talent expert Full time

    Hiring freshers/experienced for international BPO - VOICE/CHAT Process - Cab Facility - Same day joining - Age upto 38 eligible **Job Types**: Full-time, Permanent Pay: ₹28,867.22 - ₹34,664.72 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly...

  • Voice & Chat Process

    7 months ago

    Mohali, India Baba Shri Chand Ji Enterprises Full time

    Hiring for Voice & Chat Process For International Process **Salary**: 20,100 CTC + 3000 Night Shift Allowance , Qualification: Graduate Graduation Docs is mandatory with All Semester Excellent Communication Skills Required in English, Age Min. 22 Required Location: Chandigarh Cab Pick & Drop / 5 Days Working For more details call /...

  • Chat Process

    1 month ago

    Mohali, Punjab, India Skyway Solution Full time

    Hiring for International Chat/Voice Process - Job Location - Mohali/Chandigarh - Work from office - Salary - upto 20000/- to 30000 - Qualification - 12th & above - Fresher/ Experience both can apply - Should have excellent voice communication skills - English - 5 days working - Pick up and Drop facilities - Should be available for immediate joining - First...

  • Bpo Chat

    1 month ago

    Mohali, Punjab, India Baba Shri Chand Ji Enterprises Full time

    **We are Hiring For Voice & Chat Process For International US Process,** **Salary 20,000 CTC with 3,000 Night Shift Allowance** **5 Days Working,** **Cab Pick & Drop,** **Night Shift** **Any Graduate with Excellent Communication Skills,** **Location: Mohali** **Free of Cost Hiring** **For more details call on +917889267493 Pooja HR** **Job Types**:...

  • Graduates for Voice/chat Process Ctc 32k

    1 week ago

    Mohali, Punjab, India Advait Consulting Full time

    Hiring Fresher for voice/Chat process - Us/UK process - Age upto 36 eligible - Same day joining **Job Types**: Full-time, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental Pay: - Performance bonus - Yearly bonus Work Location: In...

  • Freshers for Voice/chat Process Ctc 36k

    7 days ago

    Mohali, Punjab, India ags talent expert Full time

    Hiring freshers for International BPO - Voice/Chat process - Cab facility - unlimited incentives **Job Types**: Full-time, Permanent Pay: ₹29,191.15 - ₹35,780.75 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift - Rotational shift Supplemental Pay: - Performance bonus - Yearly bonus **Language**: - English...

  • Freshers for Voice/chat Process Ctc 34k

    2 months ago

    Mohali, Punjab, India ags talent expert Full time

    Hiring Fresher/Experinced for Voice & Chat process - US/UK process - Cab Facility - Excellent English comm skills needed - Incentives for Peak Performance. **Job Types**: Full-time, Fresher Pay: ₹27,306.80 - ₹33,409.77 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Night shift - Rotational...

  • Freshers for Voice/chat Process

    7 months ago

    Mohali, India Kreez Consulting Full time

    We are currently having 100 vacancies in international BPO - Voice/Chat process - Cab facility - 5 days working - Salary 35k CtC **Salary**: ₹28,445.73 - ₹34,999.93 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mohali, Punjab: Reliably commute or...

  • Freshers for Voice/chat Process

    7 months ago

    Mohali, India Kreez Consulting Full time

    Urgently hiring for freshers/Experienced - International BPO - Voice/Chat process - Incentives - Cab facility - Salary upto 32k CTC **Salary**: ₹22,688.45 - ₹30,411.45 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: - Performance bonus - Yearly bonus Application Question(s): - Have you even given interview or...

  • Freshers for Voice/chat Process Ctc 34k

    2 weeks ago

    Mohali, Punjab, India ags talent expert Full time

    Hiring freshers/Experienced for voice/Chat process - Age upto 38 eligible - Unlimited incentives - Cab facility - Other benefits - Male/Female eligible - US/UK process **Job Types**: Full-time, Permanent Pay: ₹27,320.99 - ₹34,419.01 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift - US...

  • Freshers for Voice/chat Process Ctc 34k

    6 months ago

    Mohali, Punjab, India Kreez Consulting Full time

    Hiring freshers/Experienced for Voice/ Chat process - Male /Female eligible - Cab facility - Inbound process - Unlimited incentives **Job Types**: Full-time, Permanent, Fresher Pay: ₹22,664.79 - ₹32,491.30 per month **Benefits**: - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly...

  • Golden Opportunity for Chat

    7 months ago

    Mohali, Punjab, India Baba Shri Chand Ji Enterprises Full time

    **Hiring for International Voice & Chat Process,** **Customer Operations for international client** **Graduates with excellent communication skills and a minimum 6-12 months of experience (In Tri-city) from any field** **Should be open for night shifts** **Work from Office Profile** **Five Days working** **Compensation 20,100/- per month** **Additional...

  • Voice Process

    6 months ago

    Mohali, India Right on Voice Full time

    Job -voice process Qualification -graduate and undergraduate **Job Types**: Full-time, Permanent, Fresher **Salary**: Up to ₹17,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Rotational shift Work Location: In person **Speak with the employer** +91 8755218222

  • Voice/chat Customer Service Process Ctc 34k

    2 weeks ago

    Mohali, Punjab, India Advait Consulting Full time

    Hiring freshers for Voice/Chat process - Experienced also eligible - Age upto 37 eligible - Male/Female eligible - Unlimited incentives - Cab facility **Job Types**: Full-time, Fresher Pay: ₹25,084.75 - ₹34,804.48 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental Pay: - Joining...