Customer Experience Specialist
6 days ago
Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional customer support by answering inquiries, resolving issues, and ensuring a positive customer experience.Main Responsibilities:Customer SupportRespond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.Issue ResolutionIdentify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & ReportingMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Product & Policy KnowledgeStay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.Team CollaborationCoordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Customer Experience Specialist
4 days ago
thiruvananthapuram, India beBeeExperience Full timeCustomer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our reservation support team, you will be responsible for delivering exceptional guest experiences through outstanding communication and problem-solving skills.Key Responsibilities:Process refund requests and resolve billing...
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Remote Customer Support Specialist
2 days ago
thiruvananthapuram, India beBeeSupport Full timeCustomer Support Specialist - US Business HoursAre you a customer-focused professional seeking a dynamic role with growth opportunities? Do you have excellent communication skills and the ability to work independently? We are seeking a Customer Support Specialist to provide high-quality support for our US-based clients.As a valued member of our team, you...
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Senior Customer Experience Specialist
2 days ago
thiruvananthapuram, India beBeeDigital Full timeJob DescriptionThis is a Digital Customer Engagement Manager position responsible for managing customer interactions and ensuring a seamless experience.Key Responsibilities:Engineering graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)Excellent...
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Customer Engagement Specialist
3 hours ago
thiruvananthapuram, India beBeeCustomerEngagement Full timeSeeking a Customer Engagement SpecialistThis role requires collaboration with sales and marketing teams to refine strategies and maintain accurate records in CRM systems.The ideal candidate will have experience in pre-sales or customer engagement roles, showcasing value through video calls and live demos.About the JobWe are seeking a skilled professional to...
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Customer Experience Specialist
2 days ago
thiruvananthapuram, India beBeeReservationist Full timeWe are seeking a highly skilled reservation professional with excellent spoken English and a strong grasp of US accent to support our vacation rental business.This is a remote position requiring exceptional communication skills and a commitment to delivering outstanding guest experiences.
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Highly Motivated Customer Service Specialist
2 hours ago
thiruvananthapuram, India beBeeCustomerService Full timeJob Overview:Our organization seeks a skilled Customer Service Specialist to deliver exceptional customer experiences across various communication channels.Key Responsibilities:Engage with customers in real-time via chat, phone, and offline interactions, providing personalized support to meet their needs.Support international clients with tailored services,...
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Senior Remote Customer Experience Specialist
4 days ago
thiruvananthapuram, India beBeeCustomerService Full timeDelivering Exceptional Customer ServiceAt Triple, we are dedicated to building a remote workforce that delivers unparalleled professionalism and efficiency. Our team of customer service representatives plays a vital role in ensuring the highest level of customer satisfaction.Job DescriptionWe are seeking a Senior Customer Service Representative to join our...
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Customer Experience Reimagined
2 days ago
thiruvananthapuram, India beBeeCustomerCentricity Full timeReimagine Customer ExperienceCooking up innovative solutions for our customers is at the heart of what we do. We strive to deliver exceptional experiences that leave a lasting impact.About the Role:As a customer-facing professional, you will be responsible for providing timely and effective resolutions to customer queries. This includes ensuring seamless...
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thiruvananthapuram, India beBeeCustomerService Full timeCustomer Service Representative Job Summary:As a key member of our team, you will be responsible for delivering exceptional customer experiences by managing daily customer requests, ensuring customer satisfaction, and handling complaints in a professional manner.Main Responsibilities:Manage Customer Inquiries: Respond promptly to customer inquiries and...
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Keyholder for Seamless Onboarding Experience
6 days ago
thiruvananthapuram, India beBeeImplementation Full timeJob DescriptionWe are seeking a highly skilled professional to assume the role of Implementation Specialist. This is a critical position that involves guiding clients through the implementation process, ensuring timely deployment of services or features, and troubleshooting issues arising during implementation.The selected candidate will be responsible for...