Senior Enterprise Integration Architect

3 days ago

thrissur, India beBeeIntegration Full time

About the RolePTR Global is a leading technology-forward staffing and workforce solutions provider. We deliver innovative, scalable platforms that power Sales, Recruiting, Operations, and Strategic Services. Our ecosystem spans Salesforce, Bullhorn, MCAE Advanced, CTI platforms, and Agentforce – creating a unified, data-driven infrastructure that fuels high-growth business operations.Job SummaryThis Senior RevOps Manager / Integration Engineer will serve as the technical owner for all revenue-facing integrations across Salesforce, Bullhorn, MCAE Advanced, CTI platforms, and Agentforce. They will architect scalable, resilient integration patterns while ensuring governance, observability, and operational reliability at enterprise scale.Key ResponsibilitiesDesign scalable integration frameworks using tools such as Workato or MuleSoft, implementing patterns that include retry logic, idempotency, backpressure, and queue-based processing.Establish and govern integration standards, including naming conventions, version control practices, and deployment protocols.Develop high-volume flows supporting CTI-to-CRM routing, lead ingestion, recruiter activity synchronization, and related revenue workflows.Define, enhance, and maintain Salesforce revenue lifecycle processes, including lead routing, call dispositions, and end-to-end Sales/Recruiting workflows.Partner with Admin/IT teams to manage schema changes, automation governance, and system updates impacting revenue operations.RequirementsTo be successful in this role, you will need:6–8 years of experience in Revenue Operations, Integration Engineering, Platform Operations, or related technical functions.Advanced expertise in Workato and/or MuleSoft, with a demonstrated ability to design scalable, governed integration patterns.Strong Salesforce Admin-level proficiency, including API knowledge and complex automation troubleshooting.Hands-on experience supporting CTI solutions (e.g., Five9, Genesys, RingCentral) and managing Agentforce routing workflows.Proven ability to lead incident management, conduct RCAs, and collaborate with cross-functional stakeholders on technical resolutions.BenefitsPTR Global offers a collaborative, forward-thinking environment where engineering rigor and operational excellence directly contribute to business success. As part of a modern RevOps and tech enablement function, you'll influence strategy, set governance standards, and drive measurable improvements across the revenue ecosystem.

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