Service Assurance Lead
2 weeks ago
About the PositionYou will be responsible for leading key Service Delivery relationships, delivering excellence in service assurance and liaising with internal technical staff on behalf of clients. Additionally, you will provide generalist Cyber consultancy, work as application aware and assist with uncovering growth opportunities with clients through new or product upgrades.This role is focused on delivering SOC service for customers. Experience with SOC, SIEM, and understanding of Cyber security are very important for this role.Preparing and presenting client operational reporting at monthly meetings.Client SLAs and Reporting (including driving enhancements).Ensure L1 and L2 analysts are meeting SLA and following the procedures.Great report writing skills.Onboarding of new Clients.Continuously improve operations and client engagement.Continual Service Improvement Plans (CSIP) for client patch.Develop a deep understanding of the client's business including orchestration of strategic business planning, roadmaps and workshops Risk and Issue Management.Problem Management.Scope Management.Change Management.Major incident management.Key Responsibilities:Deliver Cyber services to customers.Work with internal teams to drive customer satisfaction.Maintain strong relationships with clients.Requirements:Minimum 5 years experience in Service Management.Experience in Delivering SOC services is highly desirable.ITIL Service Management accreditation.Proven track record in Incident response.Benefits:A dynamic and challenging environment.Ongoing professional development.A competitive salary and benefits package.
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Lead Quality Assurance Specialist
2 weeks ago
kanpur, India beBeequality Full timeKey Responsibilities of a QA AnalystWe are seeking a skilled Quality Assurance Analyst to conduct technical quality assurance of recorded interviews, flag and annotate issues such as premature termination, audio/video glitches, and other anomalies.The successful candidate will also perform fraud investigations by reviewing candidate profiles flagged by our...
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Lead Quality Assurance Specialist
5 days ago
kanpur, India beBeeQuality Full timeOur platform empowers customer support teams to deliver exceptional experiences across various channels. We collaborate with leading brands to automate a significant portion of customer queries while maintaining quality interactions.Quality Assurance Role OverviewThis role acts as a vital bridge between our clients, product, and engineering teams. You will...
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Digital Analytics Quality Assurance Manager
2 weeks ago
kanpur, India beBeeQualityAssurance Full timeJob DescriptionWe are seeking a skilled Manager, Quality Assurance - Digital Analytics to join our team. As a key member of our organization, you will be responsible for ensuring the quality and integrity of our digital analytics processes.Key Responsibilities:Develop and implement automation tools to streamline our analytics processes.Collaborate with...
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Chief Quality Assurance Officer
2 weeks ago
kanpur, India beBeeQualityLeader Full timeLeadership Opportunity in Quality Assurance and TestingWe are seeking a visionary leader to head our Quality Assurance and Testing organization, driving the delivery of high-performing, reliable, and compliant AI and data-driven systems across the enterprise.The ideal candidate will possess a strong background in quality assurance, testing, and AI/ML, with...
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Team Lead-Lead Generation
4 days ago
Kanpur, India Designoweb Full timeCompany DescriptionEstablished in 2017, Designoweb Technologies is a global leader in Information Technology and Consulting services. With a mission to "Ideate, Innovate, and Create," the company provides a broad range of services and digital solutions designed to help clients excel in the modern digital era. These services include Web App Solutions, SAAS...
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Head of Software Quality and Assurance
2 weeks ago
Kanpur, India beBeeQuality Full timeJob OpportunityWe are seeking a high-performing Director of Quality Assurance and Testing to lead our organization in delivering reliable, high-performing, and compliant AI and data-driven systems across the enterprise.
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Senior Quality Assurance Professional
7 days ago
kanpur, India beBeeSoftware Full timeJob Description:As a Sr. QA Engineer, you will be responsible for executing manual and automated testing for web/product features, with a focus on quality assurance. This role involves collaborating with developers and leads to document defects and contribute to QA processes.Develop and maintain automated test scripts using tools such as Selenium, REST...
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Quality Assurance Specialist
2 weeks ago
kanpur, India beBeeQuality Full timeJob Overview:We are seeking a skilled Quality Assurance Specialist to join our team. The ideal candidate will be responsible for auditing technician calls, validating membership sales, and ensuring accuracy and compliance across all customer and technician interactions.The successful candidate will have strong analytical abilities, a command over process...
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Quality Assurance Specialist
3 weeks ago
Kanpur, India Suraasa Full timeJOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...
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Senior Quality Assurance Manager
2 weeks ago
kanpur, India beBeeQuality Full timeJob DescriptionThis is a dynamic development team responsible for building and maintaining large-scale online commerce services.This role focuses on a popular cashback and rewards platform, offering the chance to work on high-traffic systems and enhance QA leadership skills in a global environment.We are seeking an experienced QA Team Leader to strengthen...
