Windows/Vmware/Hyper-Converged Solution Engineer

3 weeks ago

delhi, India HCLTech Full time

Windows/Vmware/Hyper-Converged Solution Engineer
Experience: 9 to16 Years
Location: Bangalore / Noida

Skills
Certification and In-depth knowledge Windows Server 2019/2022 (Administration, Troubleshooting, Installation and Implementation). In addition:
WSUS
Microsoft Active Directory
Scripting (PowerShell)
Databases (MSSQL, MySQL)
Certification and In-depth knowledge VMware vSphere 7.0 or higher (Administration, Troubleshooting, Installation and Implementation)
In-depth knowledge with server, blade server hardware or hyper converged infrastructure (DELL VXrail, Cisco Hyperflex preferred)
Good / strong knowledge and experience with system resources in hyper converged environments such as SAN/NAS , dynamic system resource allocation and backup solutions
Higher-level problem-solving skills with focus on troubleshooting issues in complex production environments
Ability to author quality technical documentation
Ability to effectively lead and prioritize multiple projects simultaneously

Task / Activities:
Conception and implementation of Windows OS based solutions for enterprise customers (engineering, managed services)
Assist pre-sales engagement (for large/complex) deals working with Operations, Planning and Design ("OPD") as required in addition to proactively engaging with sales as needed.
Design premise-based or virtualized solutions consisting of NAS/SAN storage, backup, cloud technologies, Managed DDI, Monitoring, Antivirus, operating systems such as Windows or Linux, and database technologies.
Direct communication and interaction with customers or their representatives during pre / post sales process, during implementation, and throughout operation of solutions going forward.
Analyze business requirements, identify risks, and collaborate with functional teams and business users to deliver flexible, innovative, and cost effective solutions while meeting business needs.
Deliver complex environments and configure hardware and software in accordance with business requirements while remaining aligned with security and compliance standards.
Creating and maintaining solution documentation based on project requirements.
Act as a technical lead, coordinating activities and projects within the department.
Continuously improve service availability, security and reliability, in accordance with industry best practices.
Maintain and develop operational procedures as part of a professional transfer of the solutions to operations.
Build and maintain relationships with critical functional teams and suppliers.
Provide escalation and operational support for Advanced Support.
Coordinating outage response and associated activities by communicating with stakeholders which may include close communication with the impacted customer.
Proactively monitor system performance and resource usage as an input to ongoing capacity planning
Collaborate with other teams and team members to develop automation strategies and deployment processes.
As a subject matter expert, mentor and become a training resource for less experienced system administrators as required.
Direct communication, interaction and liaison with customers or their representatives during pre / post sales process but also during implementation and operation of solutions going forward.

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