Windows/Vmware/Hyper-Converged Solution Engineer

3 weeks ago

Delhi, India HCLTech Full time
Windows/Vmware/Hyper-Converged Solution Engineer

Experience: 9 to16 Years

Location: Bangalore / Noida

Skills

- Certification and In-depth knowledge Windows Server 2019/2022 (Administration, Troubleshooting, Installation and Implementation). In addition:- WSUS- Microsoft Active Directory- Scripting (PowerShell)- Databases (MSSQL, MySQL)- Certification and In-depth knowledge VMware vSphere 7.0 or higher (Administration, Troubleshooting, Installation and Implementation)- In-depth knowledge with server, blade server hardware or hyper converged infrastructure (DELL VXrail, Cisco Hyperflex preferred)- Good / strong knowledge and experience with system resources in hyper converged environments such as SAN/NAS , dynamic system resource allocation and backup solutions- Higher-level problem-solving skills with focus on troubleshooting issues in complex production environments- Ability to author quality technical documentation- Ability to effectively lead and prioritize multiple projects simultaneously

Task / Activities:

- Conception and implementation of Windows OS based solutions for enterprise customers (engineering, managed services)- Assist pre-sales engagement (for large/complex) deals working with Operations, Planning and Design ("OPD") as required in addition to proactively engaging with sales as needed.- Design premise-based or virtualized solutions consisting of NAS/SAN storage, backup, cloud technologies, Managed DDI, Monitoring, Antivirus, operating systems such as Windows or Linux, and database technologies.- Direct communication and interaction with customers or their representatives during pre / post sales process, during implementation, and throughout operation of solutions going forward.- Analyze business requirements, identify risks, and collaborate with functional teams and business users to deliver flexible, innovative, and cost effective solutions while meeting business needs.- Deliver complex environments and configure hardware and software in accordance with business requirements while remaining aligned with security and compliance standards.- Creating and maintaining solution documentation based on project requirements.- Act as a technical lead, coordinating activities and projects within the department.- Continuously improve service availability, security and reliability, in accordance with industry best practices.- Maintain and develop operational procedures as part of a professional transfer of the solutions to operations.- Build and maintain relationships with critical functional teams and suppliers.- Provide escalation and operational support for Advanced Support.- Coordinating outage response and associated activities by communicating with stakeholders which may include close communication with the impacted customer.- Proactively monitor system performance and resource usage as an input to ongoing capacity planning- Collaborate with other teams and team members to develop automation strategies and deployment processes.- As a subject matter expert, mentor and become a training resource for less experienced system administrators as required.- Direct communication, interaction and liaison with customers or their representatives during pre / post sales process but also during implementation and operation of solutions going forward.

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