Business Transformation

Role: Business Transformation & Strategy ManagerLocation: Gurugram-DLF (Hybrid)Duration: 12 Months Contract (Possible Extension)What can you expect:- An opportunity to work on strategic initiatives that drive profitable growth for Mercer's Health, Wealth, and Career businesses globally.- Engage with key C-Suite stakeholders and contribute to a culture of constant improvement across a global organization.- A role that offers variety and the chance to be part of a growing, dynamic team within a large, stable corporate organization.We will rely on you to:- Lead and manage highly complex, broad, and/or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives.- Collaborate with C-Suite stakeholders to gain effective buy-in and ensure the availability of organizational resources.- Design and implement target operating models (TOM) and M&A type projects, ensuring alignment with organizational goals and objectives.- Develop detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans.- Serve as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose.- Foster effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and trade-offs.- Ensure transparent and effective communication of progress, risks, and issues to key stakeholders, providing regular updates and escalating as necessary.- Adhere to defined standards and governance structures, ensuring overall program delivery meets quality standards and objectives.- Manage dependencies with other initiatives and negotiate resource requirements with executive management when faced with conflicting priorities.What you need to have:- Overall 10+ years of professional services experience with minimum of 5 years of related experience in designing and implementing changes to operating models, preferably, in a management consulting setup- Demonstrated experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents/regions.- Proven track record in managing and coordinating implementation with teams across different locations, including off-shoring/near-shoring teams.- Strong understanding of change management principles and the ability to drive sustainable changes within the organization.- Excellent communication and diplomacy skills, with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders.- Highly resourceful with outstanding problem-solving skills, able to drive innovative approaches to achieve desired outcomes.- Analytical and quantitative mindset, using data and insights to shape direction and make informed decisions.- Change management credentials, including experience leading people and clients through change journeys.- Strong stakeholder management and communication skills, with the ability to operate and influence at the C-Suite level.- Demonstrated experience in target operating models (TOM) and organizational change programs.What makes you stand out:- MBA or equivalent qualification preferred.- Relevant program management qualification: MSP/PMI/APM or equivalent- Experience in Employee Benefits / Pensions / Investments or HR Consulting business and solutions is highly desirable, but not essential- Understanding of how to work with different cultures globally to deliver programs