D365 Business Central Technical Support Professional

1 week ago

rajahmundry, India beBeeSupportSpecialist Full time

MS D365 Business Central Support SpecialistWe are seeking a highly skilled MS D365 Business Central Support Specialist to join our team. This is a fantastic opportunity for someone with hands-on experience in Business Central, excellent problem-solving skills, and a strong understanding of business processes across finance, operations, and supply chain.About the RoleThis role involves providing functional and/or technical support to end-users, troubleshooting system issues, and assisting with system enhancements. You will be working closely with our team to ensure seamless execution of tasks and projects.Key Responsibilities:Provide support for Business Central (on-premise and cloud) usersDiagnose and resolve system issues, including configuration, data, and user errorsManage support tickets, ensuring timely resolution and clear communication with stakeholdersWork with functional consultants, developers, and business users to test and deploy solutionsDocument support cases, resolutions, and user guidesSupport system upgrades, patches, and new release deploymentsAssist with user training and onboardingCollaborate with IT and business teams to improve processes and system performanceIdentify recurring issues and suggest long-term solutions or process improvementsRequirementsTo be successful in this role, you will need:3+ years of experience with Microsoft D365 Business Central, including knowledge supporting clients with financials and supply chainProficiency in several ISV ProductsPowerBI and PowerAutomate experience preferred but not requiredManufacturing experience preferred but not requiredStrong written and verbal communication, as well as interpersonal skillsAbility to be client-facing with support tasks as needed and requiredProficient in Microsoft ExcelProficient in Smart-SheetsProficient in Microsoft D365 Business Central configuration package imports

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