Expert Desktop Hardware Engineer

6 days ago

Kolhapur, India beBeedesktop Full time

Job OverviewWe are seeking a skilled Desktop Support Specialist to provide technical support for desktop/laptop hardware, software, and peripheral issues.Key Responsibilities:Diagnostics and resolution of advanced technical issues escalated from the L1 support team.Installation, configuration, and troubleshooting of desktop/laptop hardware and software.Provision of user account management and Active Directory services.Support for Microsoft Office Suite and other productivity tools.Ongoing maintenance of desktop/laptop hardware and software to ensure optimal performance.RequirementsTo be successful in this role, you will require:A degree in information technology, computer science, or a related field; or equivalent work experience.Strong knowledge of Windows and Mac operating systems.Proficiency with Microsoft Office Suite.Experience with Active Directory, group policies, and user account management.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.The ability to work independently and as part of a team.BenefitsThis role offers the opportunity to work in a dynamic environment with a team of experienced professionals. You will have the chance to develop your skills and expertise, and contribute to the delivery of high-quality IT services.

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