Artificial Intelligence Expert for Next-Generation Healthcare Experiences

1 week ago


tiruppur, India beBeeConversational Full time

AI Engineer for Conversational Healthcare SolutionsRole OverviewWe're revolutionizing customer engagement in healthcare by developing AI-powered receptionists for GP practices.Our goal is to eliminate phone queues, accelerate call handling and enhance patient access—transforming the primary care experience end-to-end.Main ResponsibilitiesDesign and deploy AI models to process NHS data sources, generate accurate responses, and power chatbot and voice agent interactions.Craft, iterate, and optimize prompts—and design voice-agent dialogue flows—to maximize response relevance, reduce latency, and ensure clinical safety across text and voice channels.Collaborate with frontend and backend teams to integrate AI and voice agent components into our microservices architecture.Monitor AI and voice-agent pipelines, analyze logs and user feedback, troubleshoot edge cases, and implement continuous-learning improvements.Stay up-to-date with the latest advances in LLMs, RAG, conversational AI frameworks, and NHS-specific compliance to inform our technical roadmap.Develop rigorous test plans in collaboration with QA to validate model accuracy, voice-agent performance, and compliance with healthcare standards.Mentor junior engineers, promote best practices in MLOps, prompt engineering, voice-agent design, and model governance, and contribute to architecture reviews.



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