Mgr Project Management

Career CategoryFinanceJob DescriptionABOUT AMGENAmgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.ABOUT THE ROLERole Description:The Project Manager, Project Management, Global Learning Solutions (GLS), reports to the Associate Director of Learning & Development, Global Learning Solutions, and leads the team of Project Managers and Project Coordinators.This role is responsible for overseeing project intake, scoping, planning, and delivery activities performed by the GLS Project Management team. The Project Manager ensures that the team is effectively resourced, aligned to priorities, and working efficiently. This includes managing project queue and capacity, coaching team members, and supporting professional development.In addition to managing the team, the role is accountable for improving GLS project management processes, creating supporting documentation, and partnering cross-functionally to ensure training projects are delivered on time, with quality, and in compliance with Amgen standards. The Project Manager also owns the relationship with the LMS Testing team, the LMS Business Analyst, and the 3rd-party vendor managing the LMS testing queue, ensuring that GLS processes align with vendor operations for smooth handoffs and efficient execution during project development and LMS testing.Roles & ResponsibilitiesLead, coach, and develop a team of GLS Project Managers and Project Coordinators.Manage project intake, queue, and capacity across the team, ensuring balanced workload and alignment to organizational priorities.Oversee the delivery of projects across GLS, ensuring adherence to intake, scoping, planning, and closeout processes.Create and maintain process documentation, templates, and standards to drive consistency and efficiency in GLS project management.Partner with the LMS Testing team, LMS Business Analyst, and 3rd-party LMS testing vendor to ensure seamless handoffs, aligned processes, and smooth testing and deployment of training content.Provide stakeholder management and communication for escalations and high-impact projects.Monitor and report on project management team performance, metrics, and resource utilization.Contribute to GLS strategy by recommending improvements to team operations, processes, and tools.Stay current on industry trends in project management and learning operations to inform best practices.Basic Qualifications and Experience:Master's degree or Bachelor's degree in Computer Science, Business, Engineering, IT or related fieldAND9+ years of Project/Program Management experienceAND3+ years of people leadership experience in a global or matrixed environmentFunctional Skills:Must-Have Skills:Demonstrated leadership and people management experience, with ability to coach and develop a teamExpertise in project management practices, tools, and methodologiesStrong capacity and resource management experienceProficiency in Microsoft Project, SharePoint, and Microsoft Office 365 suiteAbility to build and maintain relationships across cross-functional teams (e.g., instructional design, development, LMS operations)Strong stakeholder management, with ability to escalate and resolve issues effectivelyGood-to-Have Skills:Familiarity with instructional design and eLearning development processesExperience creating process documentation, templates, and team standardsKnowledge of LMS operations, testing, and integration processesExperience in vendor and translation project oversightProfessional Certifications PMP certification requiredAgile/Scrum certification preferredSoft Skills:Strong leadership and coaching abilitiesExcellent communication and interpersonal skillsStrategic thinking with ability to translate vision into process improvementsStrong organizational and problem-solving skillsAbility to manage multiple priorities in a fast-paced, global environmentCollaborative and adaptable mindset Strong service orientation and high standards of excellence and business enablementWritten and verbal English proficiencyEQUAL OPPORTUNITY STATEMENTAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation..