ERP Technical Support Specialist

5 days ago

ahmedabad, India beBeeExpert Full time

ERP Technical Support SpecialistWe are seeking skilled professionals to provide expert technical assistance for ERP systems.Deliver comprehensive support services, addressing user issues and ensuring timely resolutions.Collaborate with the development team to rectify system glitches or enhance functionality.Maintain accurate records of support interactions, client communications, and issue resolutions.Foster strong relationships with clients by providing courteous and professional service.The ideal candidate will possess excellent English communication skills and be able to handle client interactions during night shifts.RequirementsExperience: Minimum 1 year in ERP support, technical support, or a similar customer-facing IT role.Communication: Excellent English verbal and written communication is mandatory.Shift: Night Shift (Essential).Location: On-site – Ahmedabad.Availability: Immediate joiners preferred.Main Responsibilities:Technical Support: Providing expert technical assistance for ERP systems.Troubleshooting: Identifying and resolving system glitches and user issues.Record Keeping: Maintaining accurate records of support interactions and issue resolutions.Key Requirements:Excellent English communication skills.Ability to work night shifts.Minimum 1 year of experience in ERP support or a similar role.

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