Sfa Support- Ahmedabad

6 days ago

Ahmedabad Gujarat, India EAZY ERP Full time

About the Company:
**EAZY ERP Technologies Pvt. Ltd. is a rapidly growing IT firm specializing in end-to-end business automation solutions. Our comprehensive suite includes ERP, DMS (Distributor Management System), SFA, Retailer App, Payroll, Asset Management, CRM, and customized solutions. Established in 2007, we pioneered India's first Tally-integrated ERP, seamlessly automating operations without disrupting existing accounting systems. Since launching Eazy DMS in 2015, we have revolutionized secondary sales management, optimized resource allocation, and fostered innovation.**

**Today, we proudly serve over 600 manufacturers across India, the Middle East, and Africa, supporting more than 45000 distributors and over 4 million retailers. Our diverse clientele includes industry leaders such as Crompton, Reliance, Philips, V Guard, Hindware, Astral, Dorset, Merino, Greenply, Bunge, Milton, Borosil, MDH, and Priya Gold.**

Here is a comprehensive job description for an SFA (Sales Force Automation) Support role:
Key Responsibilities

1. *SFA System Administration*: Administer and maintain SFA systems, ensuring data integrity, security, and system uptime.

2. *User Support*: Provide technical support to end-users, resolving issues and troubleshooting problems with SFA systems.

3. *Customization and Configuration*: Customize and configure SFA systems to meet business requirements, including creating custom fields, workflows, and reports.

4. *Data Management*: Manage data imports, exports, and data quality, ensuring data accuracy and consistency.

5. *Training and Documentation*: Develop and deliver training programs for end-users, as well as maintain documentation for SFA systems.

7. *Issue Resolution*: Resolve technical issues with SFA systems, working with IT teams and vendors as needed.

**Requirements**:
1. *Experience*: 1+ years of experience in SFA system administration, support, or a related field.

2. *Technical Skills*: Strong technical skills in SFA systems, Microsoft Dynamics, or similar platforms.

3. *Analytical Skills*: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.

4. *Communication Skills*: Good communication and interpersonal skills, with the ability to work with end-users, IT teams, and stakeholders.

5. *Attention to Detail*: Strong attention to detail, with the ability to ensure data accuracy and system integrity.
- microsoft dynamics
- data management
- issue resolution
- attention to detail
- sfa system administration
- system integration
- training and documentation
- technical support
- customization and configuration
- support
- communication skills
- automation
- documentation
- analytical skills
- sfa
- salesforce automation

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