Bengali Customer Experience Specialist

6 days ago


aurangabad, India beBeeProblemSolving Full time

Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to deliver exceptional assistance to our clients.This role involves resolving inquiries, providing product information, and ensuring client satisfaction.Respond to client queries via calls, chats, and messagesAnalyze client needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and client satisfaction metricsKey Skills: Strong communication, active listening, problem-solving skills, and basic computer literacy.Work Location: Remote



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