^atom network | Client Servicing Executive | mumbai
3 weeks ago
ABOUT ^ a t o m
We started more than 3 years ago, with the intent of becoming a modern-day integrated agency for brands. We believe, in today’s time, brands have to be built on creating long-term equity married with short-term business performance. That is why our team consists of people with hybrid experiences from mainline, digital, and PR background. We have 3 offices, a thoroughly professional culture and a deep passion for creating new-age solutions. We have clients from all categories of FMCG, Edutech, Gaming, D2C solutions, BFSI, Beauty, Lifestyle and spread across India and abroad – and 70% of our clients have entrusted us with the integrated mandate (strategy, creative, media).
Job Responsibility:
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Openings - 01
Position - Client Servicing Executive
Location - Mumbai (Andheri W)
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mumbai, India ^atom network Full timeABOUT ^ a t o m We started more than 3 years ago, with the intent of becoming a modern-day integrated agency for brands. We believe, in today’s time, brands have to be built on creating long-term equity married with short-term business performance. That is why our team consists of people with hybrid experiences from mainline, digital, and PR background....
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mumbai, India ^atom network Full timeABOUT ^ a t o m We started more than 3 years ago, with the intent of becoming a modern-day integrated agency for brands. We believe, in today’s time, brands have to be built on creating long-term equity married with short-term business performance. That is why our team consists of people with hybrid experiences from mainline, digital, and PR background. We...
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