Head of Operations
14 hours ago
The Head of Operations is a senior leadership role responsible for overseeing the day-to-day operations of a group of hotels. This position ensures that the properties within the portfolio are running smoothly, efficiently, and profitably while maintaining high standards of guest satisfaction.Key Responsibilities:Operational Management:Supervise all aspects of hotel operations, including front office, housekeeping, food and beverage, maintenance, and guest services.Support the General Managers in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence.Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.Ensure consistent service standards are met across all departments.Monitor performance metrics to assess operational efficiency.Team Leadership:Lead and manage a team of department heads, providing guidance, support, and training.Foster a collaborative and positive work environment across the hotel group.Conduct regular staff meetings to ensure smooth communication between departments.Financial Management:Oversee the hotel’s budget, controlling costs and maximizing profitability.Analyse financial reports, forecast revenues, and implement strategies for cost control.Ensure proper pricing strategies and revenue management practices are in place.Ensuring achieving budgeted GOP NOP EBITDA of all the hotels assigned for.Managing the Guest ExperienceReviews guest feedback with management team and ensures appropriate corrective action is taken.Responds to and handles guest problems and complaints.Stays visible and interfaces with on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.Strategy and Growth:Develop and implement operational strategies for improving hotel performance.Work closely with senior management to align hotel operations with the overall corporate strategy.Drive the hotel’s growth by identifying opportunities for expansion or renovation.Compliance and Quality Control:Ensure the hotel complies with all relevant health, safety, and environmental regulations.Maintain high standards for quality control in guest services, food safety, and housekeeping.Technology and Innovation:Introduce and implement new technologies that improve operational efficiency, guest experience, and revenue management.Stay updated on industry trends and competitors, incorporating best practices.
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Head – Academic Operations
1 day ago
west bengal, India Brainware University Full timeHead – Academic Operations & Curriculum Location: Brainware University, Barasat, Kolkata Experience: 10–15 years (with minimum 5 years in Dean Academics/Dean-level leadership) Mode: Full-time | On Campus About the Role:- At Brainware University, academic excellence isn’t a benchmark — it’s our foundation. We are inviting accomplished academic...
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Head – Academic Operations
14 hours ago
west bengal, India Brainware University Full timeHead – Academic Operations & CurriculumLocation: Brainware University, Barasat, KolkataExperience: 10–15 years (with minimum 5 years in Dean Academics/Dean-level leadership)Mode: Full-time | On Campus🌟 About the Role:-At Brainware University, academic excellence isn’t a benchmark — it’s our foundation.We are inviting accomplished academic...
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Head of Information Technology
2 weeks ago
west bengal, India Client of Anthroplace Full timeJob Description: Head –ITLocation: KolkataExperience: 18-22 yearsJob Summary:The Head –IT will be responsible for leading the technology strategy, development, and execution of the company's e-commerce mobile application for building materials retail sales. This role requires deep expertise in software development, product catalog management, and...
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Head of Information Technology
2 weeks ago
west bengal, India Client of Anthroplace Full timeJob Description: Head –IT Location: Kolkata Experience: 18-22 years Job Summary: The Head –IT will be responsible for leading the technology strategy, development, and execution of the company's e-commerce mobile application for building materials retail sales. This role requires deep expertise in software development, product catalog management, and...
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Head of Information Technology
1 week ago
west bengal, India Client of Anthroplace Full timeJob Description: Head –IT Location: Kolkata Experience: 18-22 years Job Summary: The Head –IT will be responsible for leading the technology strategy, development, and execution of the company's e-commerce mobile application for building materials retail sales. This role requires deep expertise in software development, product catalog management, and...
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Regional Training and Placement Head
5 days ago
west bengal, India Frankfinn Institute Of AirhostessTraining Full timeCompany DescriptionIncorporated in 1993, Frankfinn has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service. Recognized for its excellence, Frankfinn has been featured in 'The Limca Book of Records' for the highest placement track records over eight years. The company is an approved training...
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Deputy HR Head
2 weeks ago
west bengal, India Pinnacle Infotech Full timeJob Description – Deputy HR Head Position: Deputy HR Head Company: Pinnacle Infotech Solutions Locations: Durgapur /Madurai / Jaipur Reporting To: HR VP Experience Required: 10–15 years in HR (at least 5 years in leadership role) Compensation: Competitive, as per market standardsAbout Pinnacle Infotech SolutionsPinnacle Infotech Solutions is a global...
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Deputy HR Head
2 weeks ago
west bengal, India Pinnacle Infotech Full timeJob Description – Deputy HR Head Position: Deputy HR Head Company: Pinnacle Infotech Solutions Locations: Durgapur /Madurai / Jaipur Reporting To: HR VP Experience Required: 10–15 years in HR (at least 5 years in leadership role) Compensation: Competitive, as per market standards About Pinnacle Infotech Solutions Pinnacle Infotech Solutions is a global...
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Deputy HR Head
1 week ago
west bengal, India Pinnacle Infotech Full timeJob Description – Deputy HR Head Position: Deputy HR Head Company: Pinnacle Infotech Solutions Locations: Durgapur /Madurai / Jaipur Reporting To: HR VP Experience Required: 10–15 years in HR (at least 5 years in leadership role) Compensation: Competitive, as per market standards About Pinnacle Infotech Solutions Pinnacle Infotech Solutions is a global...
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Head of Quality Assurance
2 weeks ago
west bengal, India SRMB Steel Full timeHead – Quality AssuranceMinimum 18 years of experience in Steel Manufacturing.The Head – Manufacturing Excellence, Quality Assurance will drive operational excellence, lean manufacturing, and total quality management in the steel manufacturing facility. This role ensures optimum productivity, consistent product quality, cost efficiency, and adherence to...