Transition Manager

2 weeks ago

uttar pradesh, India Tech Mahindra Full time

📌 Job Opening: BPS Transition Manager | Pune / Noida We are looking for an experienced BPS/BPO Transition Manager with a proven track record in managing end-to-end transitions across global business processes.📍 Location: Pune / Noida🕓 Work Mode: 5 Days work from office👤 Role Type: Individual Contributor🧩 Experience: Overall 12+ years with 8–10 years in BPS/BPO Transition Management Domains: Hitech, Healthcare, FP&A, BFSI, HRO🔑 Key Responsibilities✔ Engage with business stakeholders to understand migration requirements✔ Build and execute comprehensive project plans for smooth transitions✔ Coordinate with cross-functional teams to ensure timely deliverables✔ Identify and escalate risks with mitigation strategies✔ Maintain strong business partnerships to ensure seamless execution✔ Continuously improve transition methodology and toolkits✔ Anticipate challenges and implement practical solutions under tight deadlines✔ Manage customer relationships and operational ownership of tasks✔ Handle pre-sales/post-sales support (C-level stakeholder interface)✔ Lead and guide project teams as required✔ Maintain full compliance and audit readiness for all transition projects✔ Ensure forecasting of transition budgets and cost visibility from inception✔ Demonstrate strong commercial awareness of Tech M processes & standards🧠 Skillset & Attributes🔹 Strong communication and interpersonal skills🔹 Excellent customer relationship management🔹 Proven experience with offshore/onshore blended delivery models🔹 Ability to work independently and drive outcomes🌟 Why Join UsYou will play a pivotal role in driving strategic business transitions while collaborating with global stakeholders and contributing to scalable operational excellence.📩 Interested candidates can apply

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