Publisher Support Executive

4 weeks ago

chennai, India Magzter Full time

Company Overview


Greetings from Magzter Digital Private Ltd, World's largest digital magazine & newsstand app.

Magzter is a cross-platform, self-service, global digital magazine newsstand with over 19,000 magazines from 5000+ publishers. The Company is headquartered in New York.


Job Opening- Publisher Support Executive

Role: Publishing Support Executive(Rotational shift including Night Shift)

Education Degree: Any Exp: 0-2 yrs

Job Location: Anna Nagar East, Chennai-Work From Office (Immediate joiners preferred)

Language: English Tamil (Read, Write & Speak) Proficiency in Hindi, Malayalam,Telugu is Must.


Job description

We are looking for a skilled Executive to undertake a variety of day-to-day publishing and coordination related tasks. The candidate needs to be an integral part in ensuring our publisher and User satisfaction by giving instant solution for publishing the digital edition ONTIME on our portal.


An excellent executive is, above all, an organized and competent professional with phenomenal communication skills who is comfortable dealing with people and able to carry out all the tasks with accuracy and speed.


The goal is to ensure that publishing operations are efficient and add maximum value to the organization.


Responsibilities

  • Follow office workflow procedures to ensure maximum efficiency in terms of publishing the magazines, newspapers and articles.
  • Maintaining records with effective maintenance.
  • Coordinate with other teams with various publishing related tasks (Error escalation, disseminating, Solving technical issues etc.)
  • Deal with publisher complaints or issues over email and the call.
  • Responsible for quality conscious.
  • Responsible for day-to-day publishing operations.
  • Rotational shift including Night Shift also.


Requirements


  • Fresher or 1 or 2 years proven experience as office coordinator / executive in a similar role
  • Experience in customer service will be a plus
  • Outstanding knowledge of MS Office, back-office
  • Excellent communication and interpersonal skills
  • Organized with the ability to prioritize and multi-task
  • Reliable with patience and professionalism
  • Hindi, Malayalam, Telugu Proficiency would be an added advantage.
  • Immediate joiners are preferred.
  • Rotational Shift including night shift.
  • Willing to Work from Office



Criteria

  • Proficiency in any one regional language with the written, reading and speaking knowledge would be an added advantage.


Work timings: Willing to work in Rotational Shifts

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