Product Support Engineer

2 days ago

bangalore, India Signzy Full time

Job Title: Product Support Engineer( L2 )


About Signzy


Signzy is an AI-powered RPA platform designed for financial services. Our platform can

automate even the most complex workflows and decision-making processes into real-time APIs.

Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over

200+ APIs, Signzy serves 90+ financial institutions globally, including the largest banks in India

and a top 3 acquiring bank in the US. We have strong global partnerships, including with

Mastercard, and offices in New York and Dubai, serving customers worldwide. Our product team

of 120+ people is based in Bangalore, building cutting-edge global AI products.


Working at Signzy


At Signzy, we embrace technology and innovation to develop outstanding products. We're a

tech-savvy team backed by investors passionate about creating innovative solutions. Join us

and be part of the future of financial services technology


Job Description


As a Product Support Engineer - L2 at Signzy, you will play a critical role in ensuring the smooth operation of the system by diagnosing, troubleshooting, and resolving technical issues. This role involves working closely with both internal and external stakeholders to provide

high-quality support, ensuring compliance and security in financial transactions.


Required


  • API understanding
  • Knows how to work with APIs, Post API, Get API
  • make API curls when required


  • Able to handle client issues and document them in fast paced setup
  • Knows how to use Postman properly
  • Understand client issues and communicate well with them.


Good to have


  • Node js understanding, Good to have
  • Basic system understanding, CS background preferred
  • Able to work from office in hybrid at least


Responsibilities


  • Perform prelim analysis by hitting APIs and understanding the issue with flow before involving dev team
  • Document issues / findings and work with devs to get it resolved.



This is your opportunity to work with cutting-edge technology in the financial services industry

and play a pivotal role in ensuring the integrity and security of financial transactions across the

globe.

  • Product Support Engineers

    3 days ago

    Bangalore, India expEDIum Full time

    As a Production Support Engineer you will be required to learn iTech’s expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future. This position requires well rounded product support experience of 2 to 3 years. Provide first,...

  • Production Support Engineer

    2 weeks ago

    bangalore, India mthree Full time

    mthree is seeking a Production Support Engineer to join a highly regarded Multinational Investment Bank and Financial Services Company.Job Description:Role: Production Support Engineer/SRETeam: Finance Technology Location: Bengaluru, IndiaPrimary Responsibilities: • Handle production management services including end user support, systems monitoring,...

  • Product support engineer

    1 week ago

    Bangalore, India Kognitos Full time

    We’re Hiring at Kognitos! At Kognitos , we’re redefining automation with Gen AI, and we’re looking for a passionate Product Support Engineer to join our team. If you thrive in solving complex technical problems, love working with customers, and have a knack for automation, this could be your next big move. Roles and Responsibilities Troubleshoot...

  • Product Support Engineer

    2 weeks ago

    bangalore, India Kognitos Full time

    We’re Hiring at Kognitos!At Kognitos, we’re redefining automation with GenAI, and we’re looking for a passionate Product Support Engineer to join our team. If you thrive in solving complex technical problems, love working with customers, and have a knack for automation, this could be your next big move. Roles and ResponsibilitiesTroubleshoot and...

  • Product support engineer

    6 days ago

    Bangalore, India Deloitte Full time

    Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with...

  • Senior Product Support Engineer

    2 days ago

    Bangalore, India Acqueon Full time

    Role: Senior Product Support Engineer As a Senior Product Support Engineer at Acqueon, you will serve as a technical expert and trusted advisor, working directly with enterprise customers to ensure successful deployment, smooth operations, and timely resolution of complex issues. You’ll also guide junior team members and contribute to enhancing...

  • Product Support Engineer

    2 weeks ago

    bangalore, India Deloitte Full time

    Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that with our...

  • Senior Product Support Engineer

    2 days ago

    bangalore, India Acqueon Full time

    Role: Senior Product Support EngineerAs a Senior Product Support Engineer at Acqueon, you will serve as a technical expert and trusted advisor, working directly with enterprise customers to ensure successful deployment, smooth operations, and timely resolution of complex issues. You’ll also guide junior team members and contribute to enhancing support...

  • Product Support Engineer

    2 weeks ago

    bangalore, India Signzy Full time

    Job Title: Product Support Engineer ( L1)About SignzySignzy is an AI-powered RPA platform designed for financial services. Our platform canautomate even the most complex workflows and decision-making processes into real-time APIs.Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over200+ APIs, Signzy serves 90+ financial...

  • Product Support Engineer

    2 weeks ago

    Bangalore, India Kognitos Full time

    At Kognitos , we’re redefining automation with GenAI, and we’re looking for a passionate Product Support Engineer to join our team. Troubleshoot and resolve customer-reported issues including automation scripts, performance, and GenAI prompt-related challenges. Collaborate with customers through email, phone, and ticketing systems—ensuring top...