Financial Institution Collections Strategist

2 days ago

anand, India beBeeCollections Full time

Our organization empowers financial institutions to take a leading role in digital transformation.The Product Owner crafts and executes the product vision, roadmap, and strategy for a centralized collections and debt management solution designed for retail, SME, and corporate banking portfolios.This role ensures that the product enables financial institutions to manage delinquency, automate collection strategies, improve recovery rates, enhance compliance, and reduce operational costs.About the Role:Develop and implement the product vision, ensuring alignment with bank collection priorities, risk appetite, regulatory expectations, and organizational objectives.Foster collaboration with internal and external stakeholders (sales, delivery teams, credit risk units, legal departments, collection teams, compliance, and client banks) to gather feedback, communicate changes in priorities, risks, and dependencies, and ensure alignment across all parties.Drive continuous improvement based on customer feedback and industry benchmarks.Lead efforts in data security, privacy, regulatory compliance, audit readiness, and change management for financial institutions using the solution, ensuring compliance with consumer protection, AML, data privacy, restructuring, and legal requirements.Represent the solution in demos, implementations, conferences, workshops, regulatory discussions, and strategic meetings, and collaborate with ecosystem partners for co-selling and technical enablement.Responsibilities:Communicate the product vision, strategy, and go-to-market approach, ensuring accurate translation of collection strategies into product features.Own, prioritize, and regularly update the product backlog, focusing on high-value collections features such as early delinquency workflows, automated reminders, segmentation strategies, promise-to-pay tracking, skip tracing, restructuring workflows, repossession, and legal collections.Monitor performance using analytics and KPIs (cure rate, roll rate, delinquency bucket movement, recovery performance, PTP adherence, agent productivity), and drive continuous improvement based on customer feedback and industry benchmarks.

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