Technical Support Specialist

1 week ago


jaipur, India beBeeDesktopSupport Full time

Job DescriptionThe primary responsibility of this role is to provide first-level technical support and resolve hardware/software issues, ensuring smooth IT operations for end-users.Key tasks include providing L1 desktop support, installing/configuring Windows OS, MS Office, and standard business applications.The candidate will diagnose/resolve issues related to desktops/laptops/printers/scanners, as well as ensure proper functioning of LAN/Wi-Fi/network connectivity.Additional responsibilities involve performing routine system checks, updates, and preventive maintenance, logging all support requests/resolutions in the ticketing system, coordinating with L2/L3 teams, and assisting with IT asset management/inventory updates/documentation.



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