Problem Resolution Lead

Job Title: Customer Resolution SpecialistAs a Customer Resolution Specialist, you will serve as an escalation point and case investigations agent for a large consumer credit card company. You will tackle customer scenarios and take action to resolve issues and inquires following Mastercard rules and guidelines and Regulation Z compliance.This includes fraud...

Job OverviewAs a Technical Support Engineer, you will be responsible for providing remote technical assistance and application problem resolution to our customers. This role requires strong analytical and problem-solving skills, as well as the ability to work effectively in a team environment.Key ResponsibilitiesGaining knowledge of assigned customers'...

Lead Underwriting Team MemberThe Lead Underwriter will be responsible for leading a group of associates in meeting all Service Level Agreements (SLAs) related to mortgage underwriting.Key skills required include expertise in income calculation, 4Cs, and the underwriting process. The ideal candidate will have strong leadership skills, excellent communication...

Senior Salesforce Technical Lead OpportunityThe role involves leading a team of Salesforce developers and support engineers delivering ongoing Managed Services for a large healthcare organization.This position requires the successful candidate to act as the L2 technical escalation point, drive issue resolution, maintain platform stability, and ensure smooth...

Job Title: ServiceNow Technical LeadThe role of a ServiceNow Technical Lead involves overseeing a team of ServiceNow professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met.Key Responsibilities:Work Management: Prioritize, organize, and manage incoming ServiceNow-related...

As a seasoned Incident Manager, you will play a pivotal role in delivering exceptional support experiences during customer-facing incidents.Key ResponsibilitiesLead reliability and security incidents, coordinating across teams and communicating with stakeholders to ensure timely resolution.Evaluate incident impacts, develop situation reports, and establish...

Program Manager OpportunityBrightEdge is seeking a Senior-Level TPM or TPM Manager to lead large-scale technical programs with strong executive presence.The ideal candidate will be a tenured professional capable of delivering in two essential areas: Operational Excellence & Bug Resolution, and Cost Management & Strategic Vendor Relations.Ticket Ownership:...

IT Project Leadership OpportunityThis role involves spearheading end-to-end planning, execution, and delivery of IT initiatives. A successful candidate will have a proven track record in managing budgets, procurement processes, stakeholder relationships, and cross-functional teams.Exceptional project management skills including planning, execution, and...

Role: SAP MM Lead Architect Location: Hyderabad (Work from the client's Office, 5 days a week) Shift Timing: Standard IST Shift, 10:00 AM to 07:00 PM IST Notice Period: Immediate joiner (Or up to 15 days) Job Description: Role Overview: The SAP MM Lead Architect is responsible for driving end‑to‑end solution design, overseeing L2 changes, guiding the AMS...

Lead the charge as a Senior Project Manager, shaping the future of workspaces with cutting-edge expertise. This pivotal role demands proactive risk identification, strategic budget management, and on-time project delivery within financial targets.Key responsibilities include:Project Leadership: Spearhead multiple projects, ensuring seamless execution and...