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kozhikode, India beBeeTechnical Full time

Senior Salesforce Technical Lead OpportunityThe role involves leading a team of Salesforce developers and support engineers delivering ongoing Managed Services for a large healthcare organization.This position requires the successful candidate to act as the L2 technical escalation point, drive issue resolution, maintain platform stability, and ensure smooth communication with stakeholders.Key Responsibilities:Team Leadership & Delivery ManagementIncident & Problem ManagementCommunication & Stakeholder ManagementContinuous ImprovementRequired Skills & Experience:6+ years of Salesforce experience, with at least 3 years in a Technical Lead or L2 Support Lead role.Proven expertise in Sales Cloud, Service Cloud, and Experience Cloud.Strong understanding of Apex, Lightning Web Components (LWC), Flows, Integration (REST/SOAP APIs), and Data Management.Hands-on experience with Salesforce DevOps tools and sandbox management.Solid grasp of incident management, SLA adherence, and change/release processes.Experience working in a Managed Services or Support Operations model for enterprise clients, ideally in the Healthcare domain.Excellent communication and stakeholder management skills with a customer-centric mindset.Salesforce Platform Developer II or Application Architect certification preferred.

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