Operations Analyst

Job Description:In Scope of Position based Promotions (INTERNAL only)Job Title: Operation Analyst, NCTLocation: Jaipur, IndiaRole DescriptionThis role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform.This role is responsible for work-streams' performance outcomes within their assigned region/client group.Candidate requires strong collaboration skills and dedication and initiative as candidate is required to work closely with the Global Procurement teams and other regional operations leads across DB.Preference that candidate has experience with SAP/S4HANA ERP & ARIBA modules and with Accounts Payable background. Knowledge of MS-office is required as well.What we'll offer youAs part of our flexible scheme, here are just some of the benefits that you'll enjoyBest in class leave policyGender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and aboveYour key responsibilitiesOversight and management of the service delivery of the for the outsourced processes (invoice processing, payment run, Customer Service Desk, vendor onboarding)Assuring SLA/operational metrics are achieved for the outsourced processes and appropriate remediation actions designed and implemented. This includes identifying root-cause and changed to as-is process.Project management skills to support building service delivery platforms and implementation of a world-class Procurement to Pay operational process, partnering with global program teams to ensure proper involvement in design, testing and deployment for new initiatives.Creation of User-Interest Groups and ongoing management and client interaction.Provide guidance and feedback on front-end customer service provided to bank's users including guidance, training, and troubleshooting for all purchasing and payment needs.Leading 95% spend compliance to enable pre-approval, sourced prices and accurate data captured end-to-endImplementation of new operational process, solutions, policies, ensure stability of existing operations at all times to meet the global / region control requirements.Proposal for process improvement and system enhancement to improve the efficiency of all purchasing and invoicing transactions for countries of responsibility.Be the driving focus for centralization of certain global functions to achieve synergies and process excellence.Hands on experience on running initiatives, projects. Experience of working on project management tools can be added advantageEnsure the project work is executed and implemented according to the plan or any agreed changes to the plan and according to agreed project management standards.Strong understanding of accounting knowledge & concepts along with hands on experience in SAP/S4HANAAdded advantage if candidate having Bank reconciliation and payment process hands on experienceYour skills and experience4+ years of experience in end-to-end Accounts Payable process.Sound Knowledge of ERP systems like SAP/S4HANA, ARIBA, and MS OfficeAutobahn, Cash Manager, Payment platform system knowledge will be added advantage.End to end Procurement knowledge.Ability to prioritize and handle urgent requests.Experience in change executionFully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs)High energy, with the ability to work in a fast-paced business environment.Excellent communication skills in writing as well as verbally with the ability to communicate in a clear, concise manner at all levels.Commerce graduates / Postgraduate with good academic recordHow we'll support youTraining and development to help you excel in your careerCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsAbout us and our teamsPlease visit our company website for further information:We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.