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2 months ago
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Technical Account Manager
2 months ago
Responsibilities :
- Based in India, serve as a key member of the technical support team, assisting in the launch of new devices
- Work closely with internal teams such as Partnership & GTM in India and TAM at headquarters to ensure timely Technical Approval (TA) of products;
- Understand the Technical requirement & check feasibility of implementation by working closely with HQ team ( R&D & Project team SPM/VPM)
- Organize and lead the technical workshop communications with Operators, Google and Third Party (e.g. Trustonic, Axio);
- Follow up on the entire TA process, proactively identify and address risks, and manage technical requirements
- Maintain customer relationships on the technical side and communicate with customers for technical waiver
- Responsible for technical solutions for Financial Installment (XEF&DLC);
- Acquire competitive information.
