7+ Years - L1/L2 Production Support Engineers - Capital Markets Applications - Bengaluru
3 weeks ago
About Luxoft
Luxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.
We are looking for motivated individuals who have relevant skills & experience of around 7+ years in L1 L2 Application Monitoring, Production Support services and are willing to work in shifts
Responsibilities:
• Production Environment monitoring & Issue Resolution
• Control SLA and notify Luxoft management or the client in case of unexpected behavior
• Support end-to-end data flows and health and sanity checks of the systems and applications
• Escalate the issues (internally to Group lead/PM) with environment and application health
• Logs review and data discovery in database tables for investigation of workflow failures
• Investigate and supply analysis to fix application/configuration issues in the production environment
• Contact/chase responsible support/upstream/downstream/cross teams and ask for root cause analysis from them on issues preventing end-to-end flow to work as designed
• Regular update on issue status until addressed, notifying the client on status changes; expected time to address
• Participate in ad-hoc/regular status calls on application health with the client to discuss critical defects/health check status
• Working with business user's service requests, which includes investigation of business logic and application behavior
• Work with different data format transformation processes (XML, Pipeline);
• Work with source control tools (GIT/SVN) in order to investigate configuration or data transformation-related issues
• Work with middleware and schedulers on data flow and batch process control
• Focus on continuous proactive service improvement and continuous learning
• Ensure customer service excellence and guaranteed response within the SLA timeline by actively monitoring support emails/tickets and actively working on them till the issue is fully remediated
• Ensuring all incident tickets are resolved in a timely and comprehensive manner
• Track and identify frequently occurring, high-impact support issues as candidates for permanent resolution
• Bachelor's Degree from a reputed university with good passing scores
Mandatory Skills Description:
• 6 to 9 years of relevant experience in supporting Capital Markets applications.
• Strong Knowledge in ITIL process(Incident/Problem/Change/Release management). Active participation in major incident bridge calls and PIRs.
• Strong Knowledge in Windows and Linux platforms.
• Participation in DR exercises along with good production support experience. Knowledge of application documentation like IAM/RBAC/BDD/DR docs.
• Strong knowledge in scripting/programming languages like Shell scripting/Python/SQL Scripting/Windows PowerShell.
• Strong knowledge of any Database (Oracle, SQL Server, Sybase)
• Strong problem-solving and troubleshooting skills.
• Good knowledge of monitoring tools like Splunk, ITRS, and Dynatrace along with Dashboard and alert/monitoring configuration.
• Good knowledge of any cloud platforms along with Java-based applications.
• Good understanding of CI-CD pipelines along with knowledge in uDeploy configuration.
• We need good troubleshooting skills working in Unix environment.
• Scheduling tools like Control-M and Autosy.
• Overall knowledge about STP trade processing and trade lifecycle
• Markets connectivity support is a critical role to play in Markets area.
• STP NW and Luxor are C1 critical applications.
• Good understanding of the capital Markets domain, products, and trade life cycle.
• Experience in supporting Java-based applications and working knowledge on Java from support point of view.
• Self-driven and result oriented.
• Willingness to work in a rotational-based support schedule, including overnight, weekend, and on-call support.
Interested Immediate joiners can share your profile to rajeshwari.rajendran@dxc.com .
Current company:
Total exp
Relevant Exp:
L1 L2:
Capital Markets applications:
ITIL:
Windows and Linux platforms:
Shell scripting/Python/SQL Scripting/Windows PowerShell:
Oracle, SQL Server, Sybase:
Current CTC:
Expected CTC:
NP:
Holding Offer if share the value:
Reason for looking for change:
Current location
Preferred location:
Available timing for Discussion:
-
Bangalore, India Luxoft India Full timeAbout Luxoft Luxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U. S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
bangalore, India Luxoft India Full timeAbout LuxoftLuxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
bangalore, India Luxoft India Full timeAbout LuxoftLuxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
Bangalore, India Luxoft India Full timeAbout Luxoft Luxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
bangalore, India Luxoft India Full timeAbout Luxoft Luxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
bangalore, India Luxoft India Full timeAbout LuxoftLuxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
Bangalore, India Luxoft India Full timeAbout Luxoft Luxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
bangalore, India Luxoft India Full timeAbout Luxoft Luxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
bangalore, India Luxoft India Full timeAbout LuxoftLuxoft, a DXC Technology Company is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000...
-
L1 & L2 Engineer - Azure Infrastructure Support
4 weeks ago
Bangalore, India Askexim Services (P) Limited Full timeCompany : An US based digital technology services company with 5000+ employees (founded in 2014, headquartered in Edison, New Jersey, a diverse global team of world-class professionals across the U.S., the UK, Romania, Canada, Mexico and India)Location : Bangalore (WFO, 24x7 rotational shift)Joining : Immediate / 2 weeksExperience : 3+ years for L1...
-
L2 Production Support Engineer
2 months ago
Bangalore, India RiskInsight Consulting Pvt Ltd Full timeJob Description : Responsibilities : - Monitor and Triage alerts raised for the services and platforms and provide Level 2 technical support.- Perform root cause analysis of production errors and resolve technical issues in the applications supported.- Review and interpret logs, familiarity with identifying patterns, querying and analyzing logs.- Create,...
-
L1/L2 Staff Architect
2 months ago
Bangalore/Gurgaon/Gurugram, India Talpro Full timeJob description Architect Staff-Architect (Open for L1/L2 Developers) | 6 to 10 years | Bangalore/Gurgaon Role Purpose : - Supports projects that include developing, installing, deploying, and configuring various architectural componentsKey Accountabilities : - Support in development of product architecture based on the solution architecture strategy and...
-
bangalore, India Ideaspring Capital Full timeIdeaspring Capital is hiring an Analyst to join their Investment team based out of Bengaluru.Company DescriptionWe are a venture fund uniquely focused on investing in early-stage, B2B “Enterprise Product Innovation” startups.Role DescriptionThis is a full-time on-site role for an Investment Analyst at Ideaspring Capital in Bengaluru. The Investment...
-
bangalore, India Ideaspring Capital Full timeIdeaspring Capital is hiring an Analyst to join their Investment team based out of Bengaluru. Company Description We are a venture fund uniquely focused on investing in early-stage, B2B “Enterprise Product Innovation” startups. Role Description This is a full-time on-site role for an Investment Analyst at Ideaspring Capital in Bengaluru. The Investment...
-
bangalore, India Ideaspring Capital Full timeIdeaspring Capital is hiring an Analyst to join their Investment team based out of Bengaluru. Company Description We are a venture fund uniquely focused on investing in early-stage, B2B “Enterprise Product Innovation” startups. Role Description This is a full-time on-site role for an Investment Analyst at Ideaspring Capital in Bengaluru. The Investment...
-
Bengaluru/ Bangalore, India Wipro Technologies Ltd Full timeApply L1 Tech Support Engineer, Wipro Technologies Ltd in Bengaluru/ Bangalore for 1 - 3 year of Experience on TimesJobs.com
-
Product Support Engineer
2 months ago
Bangalore City, India Stack Wealth Full timeCompany DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...
-
Java production support
1 month ago
Bangalore, India Coforge Full timeJob Title: Java Production Support Skills : Core Java, J2ee. Sql Location: Bengaluru, KA. (Work from Office) Experience: 4-10 Years Duration: Fulltime Note: Immediate joiners preferable. We at Coforge are hiring Java Application Support Engineers with the following skillset: Must possess good Java programming skills (Core Java, J2ee ). ...
-
Java Production Support
3 weeks ago
bangalore, India Coforge Full timeJob Title: Java Production Support Skills : Core Java, J2ee. Sql Location: Bengaluru, KA. (Work from Office) Experience: 4-10 Years Duration: Fulltime Note: Immediate joiners preferable. We at Coforge are hiring Java Application Support Engineers with the following skillset: Must possess good Java programming skills (Core Java, J2ee ). Should have good...
-
Java Production Support
2 weeks ago
bangalore, India Coforge Full timeJob Title: Java Production Support Skills: Core Java, J2ee. Sql Location: Bengaluru, KA. (Work from Office) Experience: 4-10 Years Duration: Fulltime Note: Immediate joiners preferable. We at Coforge are hiring Java Application Support Engineers with the following skillset: - Must possess good Java programming skills (Core Java, J2ee ). - Should have...
