Senior Partner Management Executive

Global Lead for Microsoft Partner Job DescriptionAbout the Role:This is a senior leadership position responsible for managing and leading global partner programs. As the Global Lead, you will oversee all aspects of partner program operations, including administration, management, and strategy.Main Responsibilities:* Own ALIANDO's Partner Program orchestration and management in relation to its strategic Alliance with Microsoft, and inclusive tools associated therewith.* Serve as global lead for administration of Microsoft Partner Center, which includes: Access management (in partnership with Technology), AOBO and other customer access relationships.* Commercial marketplace solution management (listings, readiness, health, and conversion).* Lead tracking & referral submissions in partnership with Sales leadership; lead flow routing, SLAs, and data quality; co‑sell opportunity hygiene and conversion monitoring.* Claim submissions in partnership with Marketing; Incentives and Earnings tracking in partnership with Finance; revenue and earnings pacing vs. plan.* Azure revenue tracking and revenue recognition stewardship (PAL and CPOR, plus others as needed) to translate influenced Azure consumption and BizApps licensing into recognized partner metrics.* Issue resolution, access requests, and ad hoc queries from the global business; maintain an issue register with root cause analysis and remediation.* Serve as a trusted advisor to management, providing insights and recommendations on Partner Center benefits, co‑sell motions, incentives, marketplace GTM, and other Microsoft partner programs.* Coordinate Microsoft Advanced Specialization processes with the ALIANDO PMO, including evidence collection, audits, renewals, and timeline management.* Market-facing integration: Ensure ongoing communications with Marketing & Sales on lead performance, funnel progression, conversion rates, ACR influence, claims status, incentives attainment, and marketplace KPIs; provide regular business reviews and dashboards.* Reporting & analytics enablement: Partner with reporting/analytics functions to design and maintain executive-ready dashboards (e.g., ACR influence/credit, co‑sell pipeline status, incentive attainment, claim cycle times, marketplace performance); ensure data integrity and single source of truth.* Program knowledge ownership: Monitor and interpret program changes, publish internal updates and playbooks, brief leadership, and maintain internal guidance for teams.* Enablement & upskilling: Lead ongoing enablement on certifications vs. designations (e.g., Solutions Partner requirements), competency gaps, renewal risks, and uplift plans; coordinating training calendars and exam support in partnership with People/PMO.* Analysis & business insights: Analyze trends, top deals, pipeline velocity, co‑sell accept/convert rates, win rates, incentives leakage/disputes, and other metrics to identify actionable insights for leadership and stakeholders.* Process excellence: Drive continuous process improvement and automation across Partner Center operations (process mapping, documentation, internal audit preparation, audit support, and compliance).About You:We are looking for a seasoned professional who has experience in managing complex partner programs at an organizational level. As the ideal candidate, you will have a proficient understanding of how Microsoft's partner programs are executed and be able to leverage that knowledge to advise senior business leaders on maximizing benefits and minimizing risks.Requirements:* Proficient understanding of how Microsoft's partner programs are executed and a track record of assessing, managing, and owning such programs at an organizational level.* Experience working for a global system integrator (GSI) with exposure to complex partner programs, incentives, and investment programs from top-tier software companies—ideally Microsoft.* Proven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance, and portal management.* Ability to leverage program knowledge to advise senior business leaders on maximizing benefits and minimizing risks.* Strong English speaking, influencing, and communication skills; enthusiastic, curious, high-energy individual who uses a thought leadership approach.* Working knowledge of Microsoft products and technologies.* Exposure to continuous process improvement and automation (process mapping, documentation, internal audit preparation, facing audits, etc.).* Direct experience managing PAL/CPOR revenue recognition, incentives/earnings claims, and commercial marketplace listings.* Experience aligning with Marketing and Sales on lead routing, attribution, and funnel reporting; ability to establish and manage lead SLAs and maintain data quality.* Experience building or maintaining executive dashboards and reports (Excel/Power BI) for CPOR/PAL/ACR, co‑sell pipeline, incentives, and claims.